Meet DeepL: living our values with the Go-to-Market team

Meet DeepL:与走向市场团队一起实践我们的价值观

2024-04-19 20:51 DeepL

本文共7018个字,阅读需71分钟

阅读模式 切换至中文

At the heart of DeepL's success lies a secret ingredient that goes beyond cutting-edge technology and breakthrough innovation: the power of its people. Today, we’d like to introduce you to Mara, Mehdi, Lynn, Christopher, and Ryo—five remarkable individuals whose stories are not just narratives of personal achievement, but vibrant illustrations of DeepL's core values in action. Together, they embody a culture where empathy flows, strategic thinking leads, actions speak louder than words, humility is the foundation, and teamwork drives—transforming DeepL’s ethos into the lifeblood of daily interactions. Dive into their journey and discover the human heartbeat of DeepL, where values are not mere words but the very pillars of our collective story. Mara is the kind of person who lights up a room, not just with her presence, but with her genuine care for those around her. In her Sales Enablement role, she doesn't just focus on numbers—she focuses on people. "Whenever I hear concerns or sense a certain vibe, I try to be present and actively listen," she says, underscoring her commitment to creating a supportive environment. Her approach is strongly influenced by leaders who embody gratitude and openness. "Be open about your struggles—you might be surprised how much that resonates with others!" Mara advises, a reminder of the power of vulnerability in forging deeper connections. When asked how she plans to continue fostering a culture where everyone at DeepL feels cared for, Mara says, "We all do our best when we're challenged in a respectful and kind way. Paying attention to what's on our teammates' minds not only makes us work better together, but also helps our company grow in a healthy way.” Mehdi has the rare ability to see both the forest and the trees. As he guides new customers through DeepL's offerings, he's always thinking about how to scale quality and vision for the long term. "I make progress in phases and include opportunities for colleagues to share their feedback. This is an essential part of the process and allows you to achieve initial impact faster and then adapt the project through various iterations to unlock even more value," he explains, illustrating his methodical approach to expanding capabilities. His curiosity and forward-thinking nature are contagious, inspiring those around him to constantly seek improvement and innovation. "Every little bit helps! The path to scale, quality, and future-proofing isn't just about big changes or brand-new processes. It's often the little things that add up to make a big difference for our teams and our customers," says Mehdi, underscoring his belief in the incremental benefits of small, consistent actions. Lynn's story is one of clarity and purpose. She has transformed Customer Success Operations with decisive action and a deep sense of ownership. Reflecting on a significant change she implemented, Lynn shares, "When I joined, the CSMs were fielding requests for customer introductions through various Slack channels, DMs, casually during a call, and we weren't able to track these conversations. I decided to streamline them into a request form that would be reviewed weekly by the Customer Success leadership team and then prioritized and routed to the CSMs for customer outreach. With that one decision, we were able to reduce the noise for the CSMs," demonstrating her ability to cut through complexity to find effective solutions. Her guiding principle? "How much positive impact can a decision have vs. how much risk/cost will there be in making it," a balance that underpins her thoughtful yet decisive leadership style. Christopher's approach to teamwork resembles a perfectly orchestrated symphony, where every element contributes to a unified and pleasing outcome. He’s generous in sharing knowledge and recognizes the team's joint efforts as the cornerstone of their success. "Being part of a team that values collaboration is rewarding, and it's a true case of what you contribute, you receive in return," he says, capturing the spirit of reciprocal support and open teamwork. When asked about the source of his collaborative ethos and any advice he can offer for fostering effective teamwork, Christopher emphasizes, “The principle of psychological safety plays a pivotal role in team dynamics—ensuring that every team member feels confident to express their thoughts without fear of judgment is crucial. I attribute our ability to cultivate such an environment to our team leader, Lewis Fowler!” Ryo's narrative weaves together all of DeepL's values, creating a rich tapestry that showcases the interconnectedness of these principles. "For me, DeepL's values extend beyond the workplace and are applicable to everyday life. The principles of caring for others, seeing the big picture, making quick decisions, valuing teamwork, and humility guide my daily choices and important decisions. They also influence how I build and strengthen relationships, not only within the team, but also outside of work” he shares. “Building trust is critical because it affects both work outcomes and the overall atmosphere at work. These values provide reliable support when facing new challenges or unfamiliar situations," he observes, emphasizing the universality of these guiding principles. When asked what advice or insights he would share with team members on how to incorporate these values into their daily lives, Ryo suggests, "While all values are important, I personally prioritize proactive collaboration. DeepL's diversity enriches creativity and innovation through the exchange of new knowledge and perspectives. “I believe that continuous learning is essential for skill enhancement and career growth, with intellectual curiosity serving as a powerful motivator. I also think learning and understanding more at work fosters personal growth and collectively improves our expertise.” These narratives showcase the essence of DeepL, proving that the heart of any organization is its people—those who live out its fundamental values every day. Through their stories, Mara, Mehdi, Lynn, Christopher, and Ryo demonstrate the critical role that our values—such as thoughtful planning, impactful decision-making, humility, and open collaboration—play in the workplace. These are the true drivers of meaningful change. Interested in seeing how we put our values into action? Follow us on LinkedIn to dive deeper into the lives of our team. Through their personal experiences, you'll get a glimpse of how empathy, strategic foresight, decisive actions, humility, and collaboration aren't just concepts but active practices that inform our work culture daily. Language AI leader DeepL recognized by Forbes as a top innovator in the field as it revolutionizes communication for 100,000 businesses globally Global leader in Language AI, DeepL, has been named to the Forbes AI 50 list for 2024. This year’s list shines particular light on the companies powering higher productivity for both enterprises and consumers. Companies across the globe are rapidly adopting the latest AI technology to supercharge their operations and to scale their growth. DeepL’s recognition further cements its place in the AI landscape as a trusted and indispensable partner for over 100,000 global businesses to communicate across borders. The annual Forbes AI 50 list is a benchmark of the current state of AI. The unprecedented growth of AI is transforming productivity at scale while substantially reducing costs for enterprises. DeepL's suite of Language AI products accomplishes precisely this: businesses can communicate accurately across languages and borders—reducing the barriers to market entry that once stood in their way. For established global enterprises, accurate AI translation allows them to solidify their market hold, grow their customer base, and further secure brand recognition and loyalty. Coming on the heels of its 2023 Forbes Cloud 100 list inclusion, DeepL continues to push the boundaries of AI technology. The inclusion of DeepL in this year's AI 50 list reinforces its fundamental growth trajectory as well as the innovative path it has forged as a pioneer in the AI space. DeepL trains its AI models on high-quality data, while incorporating human editors that further curate the quality of its products—which are powered by DeepL Mercury, the world’s 34th fastest supercomputer. The company’s unique approach combines the expertise of world-class researchers and engineers with that of leading linguists to achieve top-notch translation accuracy that outclasses the major tech giants. DeepL is empowering companies to establish a global footprint—quickly becoming the AI of choice for global businesses across verticals. Its enterprise-level security further differentiates it from the competition, as the company owns its own tech stack and operates within a rigorous security framework, making it a trusted partner for businesses to protect their data. To find out more about how DeepL can revolutionize your team’s communication, visit www.deepl.com. From post-pandemic shifts to economic pressures to the rise of AI, retailers are dealing with countless challenges. To not just survive but thrive in today’s retail environment, companies need to be faster and more competitive than ever before. They need to go global. So, how does a company speed up global expansion and enhance customer experience in one go? They localize their content. According to a recent study from Weglot, “nearly 73% of customers prefer to purchase a product or service from a site that offers information in their own language.” Another 40% stated that they wouldn’t buy products from websites in other languages. What’s more, according to FTI Consulting’s survey, U.S. online retail sales were projected to reach $1.14 trillion in 2023—a 10% increase from 2022. Without a doubt, the retail industry is growing—and localization is the key to success. In fact, our own localization research found that 96% of respondents reported a positive ROI from localization efforts. 65% reported an ROI of 3X or greater. But, like any worthwhile business strategy, localization takes time. That’s where DeepL’s AI translation comes in. With DeepL, retailers can localize content at scale and speak to customers in their own language—for a faster, more streamlined localization process. This allows retailers to prioritize high-impact, high-growth regions. To further explore why DeepL is the best choice for retailers with ambitious international expansion plans, keep reading or visit our DeepL for retail page. Entering a new market is a heavy lift for localization teams. From product descriptions to customer reviews to marketing materials, there’s so much content retailers need to localize. Add in the fact that this content is often dynamic and changing, and it’s understandable why some localization teams struggle to keep up. What’s more, localization can be a tricky process. It’s not just about translating text from one language to another, but adapting to different markets’ cultural and linguistic differences to really resonate with your target audience. Basically, translation is a part of the more complex localization process—and that’s where DeepL makes a big difference. Using DeepL’s AI translations as a jumping-off point for localization allows retailers to increase efficiency, save time, enhance quality, and improve alignment. In fact, according to a recent study DeepL commissioned from Forrester Consulting, DeepL decreased translation time by 90%. This led to a 345% ROI and €2.79 million in efficiency savings over three years.* The same study found that DeepL reduced translation workloads by 50% and resulted in process cost reductions of €227,430. This study clearly highlighted DeepL as a strategic investment for the interviewed organizations. What could your teams do with all that extra time? When taking your retail company global, it’s vital to prioritize: Let's take a look at how DeepL stacks up. With DeepL’s glossary, you can easily keep your brand- and product-specific terms consistent across languages. For international retailers, it’s important to standardize brand names, technical jargon, and product documentation. That way, when you expand to new markets and languages, you know everyone is on the same page. Our glossaries also help retailers reduce costs and save time on manual editing. And with shared glossaries, it’s even easier to ensure consistency for teams and companies across international markets. Accuracy is everything when localizing content. High-quality translations are critical for earning customer trust, complying with regulatory requirements, and improving multilingual communication. According to blind tests, DeepL is over 3x more accurate than its closest competitors. This is in large part due to DeepL’s cutting-edge neural networks and Language AI models, which allow for more nuanced, natural-sounding translations. A successful market expansion strategy requires localization to keep pace, and DeepL allows retailers to translate content at scale. Instead of translating everything from scratch, retailers can use DeepL’s AI translations to get a head start. This, in turn, allows retail organizations to speed up time-to-market—accelerating global growth and keeping up with the competitive industry landscape. Many retailers are already using DeepL to enter new markets and expand globally. Among them are big-time retail companies like Alza and Kazar. Dubbed the “Czech Amazon”, Alza is an e-commerce company with markets all over Europe. After expanding to the U.K. and Central Europe, Alza needed high-quality translations that wouldn’t overburden its localization team. Enter DeepL. With DeepL API, Alza was able to translate large volumes of user reviews. This gave ‌customers quality assurance while shopping online and significantly increased its conversion rate. According to Jakub Kalina, Alza’s Head of Localization, DeepL has helped the retailer increase output volume, saying: Kazar, a Polish online fashion brand, had a goal to expand to new European markets, such as Greece, the U.K., and Bulgaria. Here, Kazar recognized the need for a robust translation API that could quickly localize its product feed. After testing multiple translation options, Kazar determined that DeepL had the highest quality. According to Radomir Kiepas, Kazar’s B2B Development Partner and Marketplace Project Leader, DeepL API allowed the retailer to launch in new marketplaces and increase European order volume. When asked what he’d say to other companies considering machine translation, Kiepas stated: Accelerating market expansion while providing a consistently high-quality customer experience isn’t easy. But using transformative AI translation tools like DeepL to streamline localization helps retailers navigate global markets with greater ease. To learn more about how DeepL Pro can help your company reach new customers and scale more efficiently, check out our DeepL for retail page. *Data from a commissioned study conducted by Forrester Consulting on behalf of DeepL in 2024. Are you getting ready for a DeepL interview or simply curious about our interview process? Either way, you're in good hands. I'm Nathan, and I'll be your guide through this journey. As one of DeepL's Talent Acquisition Specialists, I'm dedicated to finding the best talent for our Account Executive roles across EMEA. With over 8 ½ years of experience in the fast-paced world of B2B SaaS sales, I’ve supported a number of organizations at different stages of their business journeys, navigating complex hiring challenges and processes. Join me as I walk you through the different stages of our interview process, sharing insights and insider tips I've gathered over the years. At DeepL, our interview process is designed to ensure that both the candidate and the company are a perfect fit for each other. Let's break down the process into four distinct stages: The initial stage of our interview process is the recruiter screen, which serves as an opportunity for us to evaluate if you’d be an initial good fit for DeepL. However, it’s equally important that DeepL is the right fit for you. Every stage of our recruitment process is reciprocal. During this stage, as a recruiter, I look to understand a candidate's motivations for considering DeepL. I consider whether you’re actively looking, what your expectations and ambitions are—just as we have criteria for what we’re looking for, you should, too. I also ask some general “housekeeping” HR questions to get a broader understanding of your background, experience, successes, and responsibilities. All of this ties together to see if there’s an initial cultural fit. For me, it’s quite simple. Are you a kind, approachable, easy-to-talk-to person? Someone I feel comfortable putting in front of the wider DeepL team? Finally, it’s just as important that you come prepared with insightful, meaningful questions for me—which I’m always happy to answer. So, we see an initial mutual fit—great! Next up is a one-on-one meeting with your potential manager. This is a great opportunity to see if you can work with and report to this person. It’s also a chance to see if your manager thinks you’ll be a good fit within their team. The goal of this stage is to delve beneath the surface of some areas covered in the first interview. For example: The third round often requires the most candidate preparation. This stage typically consists of a 60-minute interview split into two sections. In the first half, you'll present and conduct a role play, usually with the hiring manager, followed by feedback. In the second half, another member of management will ask self-reflective questions based on our company values. Our final interview is an opportunity to meet with a future peer within the team. This provides a chance to understand what it means to be an Account Executive at DeepL. Similar to previous stages, our goal is to ensure you feel comfortable and happy with the people you meet—as they’ll play an integral role in your day-to-day work. It’s also important that our current employees feel excited for you to join us. By structuring our interview process in these stages, we aim to thoroughly evaluate candidates while providing a transparent and engaging experience. The duration of an interview process can often depend on multiple factors, but we are a fast-moving company. On average, the process takes two weeks from start to finish. Now that you have a clear understanding of the interview stages, let's discuss some tips to help you navigate the process effectively. Successfully navigating the interview process requires more than just technical expertise; it's about showcasing your character and commitment. Here are some practical tips to help you excel: In conclusion, our recruitment process is reciprocal. It's not just about you being the best fit for DeepL, but also about us being the best fit for your next career move. Each interview stage gives you an opportunity to meet different members of our Revenue/Sales organization, allowing you to understand expectations. It also helps us align what you expect of us with what we expect of you. As you prepare for your journey with DeepL, remember to do your research, come well-prepared for each interview, and ask insightful questions that demonstrate your enthusiasm for joining us on our incredible mission to break down language barriers. If you're ready to take the next step in your career journey, we invite you to explore our current job openings on our careers page. We look forward to welcoming exceptional talent to our team at DeepL! Ever wondered how AI translation impacts global business growth? Or what kind of cost savings and ROI an AI translation tool like DeepL has produced? Thanks to “The Total Economic Impact™ of DeepL”, a commissioned study conducted by Forrester Consulting in 2024 on behalf of DeepL, we have plenty of insights to share. The TEI methodology assesses investment value with four components—cost, benefits, flexibility, and risk—and illustrates the ROI of a technology's product and services. For over 20 years, it has been considered the gold standard for evaluating business impact. For DeepL’s study, Forrester interviewed four organizations with experience using DeepL from the energy, financial services (Big 4), legal services, and pharmaceutical industries to create a single composite organization. The study explains how reduced translation time impacted efficiency savings for internal and external business communications, while our blog post will explore some highlights from the study itself. Ready to jump straight to DeepL’s TEI study? Download the full TEI study. According to DeepL’s TEI study, one of its key benefits was the 90% decrease in internal document translation time. This translated to significant time and cost savings for the interviewed organizations—which, in turn, helped them navigate global markets with greater ease and efficiency. In fact, the interviewed organizations reported efficiency savings of €2.79 million over a period of three years. This figure shows the true value of DeepL as a strategic investment, having helped transform multilingual communication. Forrester Consulting also found that DeepL had an ROI of 345% and reduced translation workloads by 50%. This provided the interviewed composite organization with significant cost savings while maintaining high-quality, trustworthy translations. Over three years, this amounted to €227,430 in workflow and process cost reduction. With DeepL's Language AI, the interviewed composite organization could streamline their translation processes, ‌which allowed them to allocate resources more efficiently. Just consider this quote from one of our interviewed organizations’ employees, a Software Applications Manager at an energy company: DeepL’s goal has always been to empower translators to do their best work. In our TEI study, Forrester Consulting discovered that DeepL reduced the document flow to translation service teams by 50%. This, in turn, allowed the interviewed organization’s in-house staff to manage translations more efficiently. According to a Product Manager in legal services, “DeepL really adds value in terms of reducing the number of translations that we have to do with other companies.” This shift also helped translation professionals ‌focus on more complex, nuanced aspects of language and cultural interpretation—letting their expertise truly shine. Based on these results, it’s clear that DeepL enhanced decision-making processes by providing: To learn more about what made DeepL a strategic investment for global businesses, read the entire TEI study today. In this interview, Muneeba Mughal shares insights into her role at DeepL, as well as the formation and mission of “Women at DeepL”, an Employee Resources Group (ERG). She also delves into her personal journey and vision for fostering diversity and inclusion within the tech industry. Muneeba's story is a beacon of change, illustrating her commitment to creating a more inclusive and equitable workplace at DeepL. An important topic year-round, inclusivity in the workplace is especially significant during Women’s History Month. So, let’s dive into Muneeba’s story! Hi there! I’m Muneeba, originally from Pakistan and currently based in Berlin, Germany. I’ve been part of the DeepL team for about 2.5 years, working as a Platform Engineer within the DevOps track. My primary responsibilities include ensuring our infrastructure is reliable, minimizing downtime, and providing a standardized, user-friendly platform for our engineers. This enables them to develop, test, and run their services effectively—ensuring scalability and security. The ERG is a voluntary, employee-led initiative focused on diversity and inclusion, formally supported by DeepL. It originated when I joined DeepL and realized that, while there was an accepting culture towards diversity, we lacked a formal mechanism to celebrate and spread this diversity across the organization. To address this, the People & Culture team initiated the Belonging, Equality, Diversity, and Inclusion (BEDI) movement. This ERG, particularly for women, aims to foster an inclusive workplace where everyone has the opportunity to voice their opinions and thrive. My inspiration stems from my personal experiences in a predominantly male field, where I was often reminded of ‌gender disparities. Whether at university or in my professional life, I've faced challenges that have made me more determined to ensure future engineers, especially women, do not face similar obstacles. Leading this ERG was a chance to actively contribute to making our work culture more inclusive and fair. One of the main challenges was changing the existing subtle practices to more overt celebrations and acknowledgments of diversity. I am very grateful for the opportunity to be able to do it here at DeepL. “Women at DeepL” has launched several key projects, including enhancing the recruitment process to be more inclusive of women and launching some internal projects focused on women's development. These initiatives aim to provide a safe space for women to share their experiences, challenges, and achievements—fostering a supportive community within DeepL. This has enabled female employees to have a voice within the company and allowed their perspectives to be considered in decision-making processes. It's also facilitated networking and mentorship opportunities, contributing to the professional growth of women in our organization. We're committed to expanding professional development opportunities tailored to the needs of female employees, with the goal of inspiring and supporting women in their pursuit of leadership roles. My vision is to see this ERG continue to flourish and help make DeepL an even more diverse, equitable, and inclusive workplace. I look forward to seeing more initiatives led by women to support their growth and to foster an environment where everyone—regardless of gender or identity—feels welcomed and valued. Our goal is to ensure that all employees have a fair and equitable chance to succeed in their careers, facing challenges that are unrelated to their identity or background. We’re so appreciative of Muneeba for sharing her story with us, as it perfectly highlights DeepL’s year-round dedication to diversity, equality, and inclusion. To keep up with all of our exciting stories and meet more inspiring DeepL employees, we’d love for you to connect with us on LinkedIn. Have you ever wished for more than one API key for your DeepL API subscription? Well, wish granted! We’ve officially launched support for multiple API keys in DeepL API. Previously, DeepL API users were limited to a single API key for all their development workflows. But you asked for more—and we heard you. Keep reading to find out what this exciting update means for you and your team. As one of our most-requested features, this launch provides your team with unprecedented flexibility and allows you to create independent keys for all your needs. Unlike a single API key being used for local, test, staging, and production environments, this update allows you to create individual keys for each environment. Now, it’s easy to keep each key completely independent. Does your organization have a number of software engineers, development teams, or even freelancers working with DeepL API? If so, you can assign each one their own specific API key. This update also has a big impact on security. In the unfortunate case that a key is compromised, you now have a solid safety net in place. For example, when a single key is used in multiple workflows, there’s always a risk it could be accidentally shared with unauthorized users. With this new functionality, you can create multiple keys and remove them as needed. This causes little to no disruption to your existing workflows, keeping your developers and users happy. While many of you know exactly what an API key is, others may not be as familiar with the term. First, there’s the “API” part, which stands for application programming interface. An API is a type of software that allows two or more applications to communicate. Next, we have the “key”. In this context, the key is a code or unique identifier used to authorize a developer, user, or application. Basically, without the key, you can’t access the API. For companies that prioritize proper user authentication and security, it makes sense to use API keys. You don’t want just anyone to be able to access your API. And as mentioned earlier, using multiple API keys is vital for flexibility, usage insight, and increased security. Think of it this way: having one security guard for your business is nice. But depending on its size and complexity, one security guard might not be enough. You need multiple. In short, having multiple API keys allows your organization to: Multiple API keys make a world of difference for busy, security-minded companies—and we’re so excited to share this update. Head over to your DeepL account to start powering your integrations with multiple API keys today! In today’s rapidly changing world, embarking on a new role can be an exciting opportunity to explore new possibilities. It requires a growth mindset, resilience, and a willingness to embrace new challenges. Recently, Segolene Al Daccache, part of our Employer Branding team, sat together with Margot Novo to talk about her career journey at DeepL and the valuable lessons she learned along the way. From her initial position as a Marketing Operations Associate to her current role as a Communications Project Manager, Margot's path is a narrative of personal growth, adaptability, and the importance of aligning with a company's ethos. Her journey is inspiring and highlights DeepL's strong commitment to nurturing talent and fostering a culture that values innovation, quality, and its people. Now, let’s dive in! With much pleasure! My name is Margot Novo, and I’m currently a Communications Project Manager at DeepL. I coordinate strategic communication initiatives, with a strong focus on maintaining a positive public image. Collaborating with diverse teams, I ensure that our messages align with our brand identity and resonate effectively with our target audience. Through careful management of project timelines, budgets, and evaluations, I contribute to improving our public relations efforts, consistently helping stakeholders align effectively. Joining DeepL was a natural and exciting decision for me, driven by a combination of genuine passion for the product and with my vision of an ideal working environment. DeepL's innovation, quality, and impact on the world had captivated me long before the prospect of employment. This is a great question. I actually joined DeepL as Marketing Operations associate, but during the first week there was a project in the PR team that I helped support. After less than one month, we decided that I would move to the PR team as PR Manager. Last December, I had the opportunity to grow my role within the team and that’s why I’m now a Communications Project Manager. A significant achievement in my career was successfully managing the rapid expansion of our operations across multiple regions. Simultaneously managing the challenges and an effective path to growth, I implemented streamlined communication channels and collaborative frameworks. Through careful planning and adaptation to local market nuances, we not only met but exceeded targets in terms of market share, revenue, and customer satisfaction. This achievement underscores my ability to navigate complexities, demonstrate adaptability, and foster cross-functional collaboration in dynamic and challenging scenarios. When managing communication efforts for DeepL’s expansion into new markets, quality and long-term thinking were pivotal in shaping our approach. Instead of rushing to generate immediate attention, we invested time in understanding the local culture, preferences, and regulatory landscape. This research informed our messaging and PR strategies, ensuring they resonated authentically with new audiences. Emphasizing quality over quick wins, we prioritized building relationships with local influencers and media outlets, aiming for sustained positive coverage rather than fleeting attention. Navigating role transitions in my career involved strategic planning, continuous learning, and effective communication. When faced with a new role, I immersed myself in understanding the responsibilities, looked to mentors for guidance, and acquired relevant skills. Transparent communication with current and new teams helped manage expectations and foster collaboration. Actively pursuing training opportunities enhanced my skills and demonstrated a commitment to personal and professional growth. For those looking to grow within the company, my advice is to seek out new challenges, express interest in additional responsibilities, maintain a learning mindset, stay informed about industry trends, and actively build a professional network while remaining open to mentorship. Successful career growth requires a proactive and adaptable approach, a commitment to learning, and effective communication. My team lead has been a crucial support for my continuous learning and development within DeepL. Her guidance and mentorship have provided valuable insights into navigating various challenges and seizing opportunities for growth. Additionally, DeepL's commitment to employee development is evident through the provision of a learning budget. I've actively taken advantage of this resource to enroll in training programs and acquire certifications that align with my career goals. This proactive approach, combined with the support from my team lead, has significantly contributed to my career progression. A notable challenge in my career was the introduction of a new language in a complex situation with tight deadlines and unforeseen obstacles. The pressure was intense, and the balance between various aspects, from coordinating teamwork to managing stakeholder expectations, was exceptionally demanding. This experience taught me the importance of adaptability and resilience. I learned to prioritize tasks, delegate effectively, and maintain clear lines of communication in stressful situations. Teamwork has played a key role in my work experience, especially during role transitions. When transitioning to a new role, collaboration with my team was essential for a smooth integration. Through open communication, I was able to tap into the collective knowledge and experience of my colleagues and gain insights that helped me understand the nuances of my new responsibilities. Stepping up during a shortage of team members proved to be a transformative turning point in my career. Faced with the challenge of limited resources, I assumed additional responsibilities and played a pivotal role in ensuring the success of key projects. This experience not only proved my ability to handle pressure and deliver results in challenging circumstances, but also demonstrated a strong sense of accountability and commitment to the team's success. The proactive approach and successful project outcomes were recognized within the organization, leading to increased trust and accountability. This turning point was instrumental in facilitating a change in my position to Project Manager, underscoring the impact that taking initiative and going above and beyond in the face of challenges has on career growth and advancement. I personally value caringness, which aligns well with the culture of DeepL and has profoundly influenced my career path within the company. This shared commitment to caring for others has been a driving force behind my approach to teamwork and my overall work ethic. Embracing DeepL’s "we care" value has not only fostered a positive and supportive work environment, but has also guided my decision-making processes, ensuring a focus on empathy, collaboration, and genuine concern for the well-being of my colleagues. I'm thankful for the chance I've been given and the support I've received. I'm excited to keep growing in my current position and to keep contributing towards DeepL's achievements. This story beautifully illustrates how embracing change, setting priorities, seeking support, and building teamwork can guide us through career transitions and leave us stronger in the end. At DeepL, we believe that—although the journey may have its hurdles—the rewards are deeply meaningful and foster growth and new learning for every team member. If this story resonates with you and you're considering a dynamic career change, we invite you to connect with us on LinkedIn and discover the experiences that await you #InsideDeepL! Does your business operate worldwide? If so, how do you appeal to varied, international audiences? In today's globalized world, many businesses face a similar challenge: the need to communicate effectively with customers across languages, countries, and cultures. Here, localization presents a practical solution. By making content available in multiple languages, localization helps companies connect with diverse audiences and succeed internationally. To explore the impact of localization on businesses, DeepL conducted research, resulting in our report: The state of translation and localization in 2023-2024: insights, challenges, and opportunities. The research found that 75% of marketers in the U.S., Germany, France, and Japan believe localized content significantly boosts customer engagement. HubSpot, a leading provider of customer relationship management (CRM) tools, is well-versed in the art of localization. By integrating DeepL's cutting-edge AI translation into its localization workflow, HubSpot has scaled its efforts to deliver high-quality, multilingual content faster than ever before. In this blog post, we'll explore how HubSpot leveled up its localization strategy and stayed ahead of global competition by running DeepL under the hood. HubSpot owns and manages a staggering number of web assets, including landing pages, blog posts, and more. With more than 175,000 customers in 100 countries worldwide, HubSpot must provide accurate localization to meet the needs of its diverse customer base. As if the sheer volume of content wasn’t enough, there’s also the need for real-time updates in HubSpot’s 40+ supported languages to consider. To meet this challenge, HubSpot uses Mova, an internally developed system that acts as a central repository and combines the functionality of tools such as Slack, Jira, Figma, and Workato. With Mova, HubSpot can monitor its web assets in real time, making it easy for the company to quickly identify those that need localization and set up automated workflows. The key to HubSpot's excellent localization quality, however, lies in its use of state-of-the-art machine translation services like DeepL and ModernMT. Thanks to advanced neural networks and AI translation technology, DeepL’s translations are highly accurate and natural-sounding—meaning HubSpot can translate its web assets with precision and confidence. In fact, with Mova's integration of DeepL, HubSpot can translate assets one at a time or set up an automatic translation process, triggered when changes are made in the original language. With DeepL, HubSpot has scaled its localization efforts and now publishes multilingual content faster than ever. This efficient automation reduces the workload for its localization team, allowing them to focus on more critical tasks. Moreover, HubSpot can optimize its localization workflows based on asset performance. Popular blog posts, for example, can be assigned a workflow that includes human review alongside machine translation, ensuring the highest quality where it matters most. HubSpot’s localization efforts are extensive and effective. While several factors contribute to its success, according to Dierk Runne, HubSpot’s Senior Manager of Localization and Systems, technological literacy plays a large role: Additionally, Dierk recommends working closely with other teams' stakeholders and sharing localization knowledge to drive further value and enablement. HubSpot's use of DeepL in its localization workflow has helped this CRM giant meet the unique demands of its global customer base. By harnessing the power of AI-powered machine translation, HubSpot has successfully scaled its localization efforts—delivering high-quality multilingual content and optimizing resources. As businesses expand globally, the use of AI machine translation services like DeepL will undoubtedly play a role in bridging communication barriers and fostering meaningful connections with customers. To learn more about the importance of machine translation in international marketing, download our report today. Update: it's official—the DeepL glossary is now available in Korean! Since its launch in 2023, there's been a strong demand for Korean to be added to the glossary. We're excited to help even more global teams scale efficiently and maintain consistency. Plus, keep an eye out for additional DeepL glossary languages in the coming months. Back in May 2022, we explored how to create glossary entries to ensure that words and phrases are always translated in your preferred way. Since then, we've leveled up this feature with shared glossaries and the implementation of 60+ glossary language combinations between: This means that you can create custom glossaries using any combination of the above languages. Whether your company needs English and Chinese, French and Polish, or Japanese and German (the list goes on), DeepL has you covered. Here we’ll explore how the glossary feature's latest improvements can specifically help businesses grow their enterprise, consolidate internal and external communication, and increase team productivity. Glossaries ensure consistency in messaging across multiple languages. For multinational companies, standardizing terms such as technical jargon, product names, or product documentation keeps everyone—clients, customers, and team members—on the same page, even when translating text to other languages. This also helps to reduce costs and time lost with manual editing. We’ve recently introduced shared glossaries for users with a DeepL Pro for Business subscription. This means team members can create their own glossaries and then share those with other colleagues or their entire team—increasing collaboration and translation efficiency all at once. Glossaries help ensure translation consistency by tailoring and standardizing the output of specific words and phrases. To create an effective DeepL glossary for your team, it’s essential to consistently update it with the latest company terminologies. This involves adding entries for new products and services or removing or amending entries when they are discontinued. By doing so, you can make sure that your translations are always up to date and minimize having to manually edit internal and external communications. When team members use the shared glossaries feature, they can all access the same predefined glossary entries. This guarantees that everyone translates specific words and phrases uniformly, regardless of who is doing the translation. The glossary feature can be used as a part of a subscription plan (Starter, Advanced, or Ultimate) as well as with the DeepL API. With a subscription plan you can: With the API you can: Global companies use the DeepL glossary to ensure consistency throughout their communication. For example, Deutsche Bahn, Germany’s national railway company—and the largest railway operator in Europe—uses the DeepL glossary feature to maintain translation consistency for its 320,000 employees worldwide. This is especially important for train conductors and station employees who must communicate across languages for safety and scheduling purposes. The glossary feature is also highly used by organizations in the legal industry, where translation errors and inconsistencies can have immense consequences. DeepL's AI is consistently trained using official EU documents, allowing it to accurately translate intricate linguistic nuances in complex legal texts. Maintaining consistent messaging helps keep growing teams on the same page. It also ensures that prospective customers develop a clear understanding of your business and how you can alleviate their pain points. If you'd like to refine your company's messaging using DeepL Pro, get in touch with our Sales team. You can also learn more about the glossary feature in our Help Center.
DeepL成功的核心是一个超越尖端技术和突破性创新的秘密因素:员工的力量。今天,我们想向您介绍Mara、Mehdi、Lynn、Christopher和Ryo——五位杰出的人物,他们的故事不仅是个人成就的叙述,也是DeepL核心价值观在行动中的生动例证。 他们共同体现了一种文化,在这种文化中,同理心流动,战略思维领先,行动胜于雄辩,谦逊是基础,团队合作驱动——将DeepL的精神气质转化为日常互动的生命线。深入他们的旅程,发现DeepL的人类心跳,在这里,价值观不仅仅是文字,而是我们集体故事的支柱。 玛拉是那种照亮房间的人,不仅仅是因为她的存在,还因为她对周围人真诚的关心。在她的销售支持角色中,她不仅仅关注数字,她还关注人。 “每当我听到担忧或感觉到某种氛围时,我都会努力在场并积极倾听,”她说,强调了她致力于创造一个支持性的环境。她的方法受到体现感恩和开放的领导者的强烈影响。“开诚布公地说出你的挣扎——你可能会惊讶地发现这能引起别人的共鸣!”玛拉建议说,这提醒人们脆弱在打造更深层次联系中的力量。 当被问及她打算如何继续培养一种让DeepL的每个人都感到被关心的文化时,Mara说:“当我们受到挑战时,我们都会以尊重和友好的方式尽最大努力。关注队友的想法不仅能让我们更好地合作,还能帮助我们公司健康发展。” 迈赫迪拥有既能看到森林又能看到树木的罕见能力。当他通过DeepL的产品指导新客户时,他总是在思考如何长期扩展质量和愿景。 “我分阶段取得进展,并为同事提供分享反馈的机会。这是过程中必不可少的一部分,可以让你更快地实现最初的影响,然后通过各种迭代来调整项目,以释放更多的价值,”他解释道,并举例说明了他扩展能力的方法。 他的好奇心和前瞻性思维具有感染力,激励着周围的人不断寻求改进和创新。迈赫迪说:“每一点点都有帮助!实现规模、质量和面向未来的道路不仅仅是大的变化或全新的流程。往往是小事情累积起来,为我们的团队和客户带来巨大的变化。”他强调了自己对小而一致的行动带来增量效益的信念。 林恩的故事清晰而有目的。她以果断的行动和深刻的主人翁意识改变了客户成功运营。 Lynn回顾了她实施的一项重大变革,她说:“当我加入时,CSM在一次通话中通过各种空闲渠道DMs处理客户介绍请求,我们无法跟踪这些对话。我决定将它们简化为一个申请表,由客户成功领导团队每周审查一次,然后进行优先排序并发送到CSM进行客户拓展。有了这个决定,我们就能够降低CSM的噪音,”展示了她通过复杂性找到有效解决方案的能力。 她的指导原则?“一个决定能产生多大的积极影响,而做出这个决定会有多大的风险/成本,”这种平衡支撑着她深思熟虑而又果断的领导风格。 克里斯托弗的团队合作方式就像一首完美的管弦乐,每一个元素都有助于一个统一和令人满意的结果。他乐于分享知识,并认为团队的共同努力是他们成功的基石。 “成为一个重视协作的团队的一员是值得的,这是一个真实的例子,你的贡献会得到回报,”他说,抓住了互惠支持和开放团队合作的精神。 当被问及他的协作精神的来源以及他可以为培养有效的团队合作提供的任何建议时,Christopher强调说:“心理安全原则在团队动力中起着关键作用——确保每个团队成员都有信心表达自己的想法而不用担心被评判是至关重要的。我把我们营造这样一个环境的能力归功于我们的团队领导刘易斯·福勒!” Ryo的叙述将DeepL的所有价值观编织在一起,创造了一幅丰富的织锦,展示了这些原则的相互联系。 “对我来说,DeepL的价值观超越了工作场所,适用于日常生活。关心他人、放眼全局、快速决策、重视团队合作和谦逊的原则指导着我的日常选择和重要决策。它们还影响着我如何建立和加强人际关系,不仅是在团队内部,也包括工作之外,”他分享道。 “建立信任至关重要,因为它既影响工作成果,也影响工作的整体氛围。当面临新的挑战或陌生的情况时,这些价值观提供了可靠的支持,”他评论道,并强调了这些指导原则的普遍性。 当被问及如何将这些价值观融入日常生活时,他会与团队成员分享什么建议或见解时,Ryo建议,“虽然所有价值观都很重要,但我个人优先考虑主动协作。DeepL的多样性通过交流新知识和观点丰富了创造力和创新。 “我相信不断学习对技能提升和职业发展至关重要,求知欲是强大的动力。我还认为,在工作中学习和理解更多有助于个人成长,并共同提高我们的专业知识。” 这些叙述展示了DeepL的精髓,证明了任何组织的核心都是其员工——那些每天实践其基本价值观的人。通过他们的故事,Mara、Mehdi、Lynn、Christopher和Ryo展示了我们的价值观——如深思熟虑的规划、有效的决策、谦逊和开放的协作——在工作场所发挥的关键作用。这些是有意义变革的真正驱动力。 有兴趣了解我们如何将价值观付诸行动吗?在LinkedIn上关注我们,深入了解我们团队的生活。通过他们的个人经历,你会看到同理心、战略远见、果断行动、谦逊和协作不仅仅是概念,而是每天影响我们工作文化的积极实践。 语言人工智能领导者DeepL被福布斯评为该领域的顶级创新者,因为它为全球10万家企业带来了革命性的通信 语言人工智能的全球领导者DeepL被提名为2024年福布斯人工智能50强。今年的榜单特别关注那些为企业和消费者提供更高生产率动力的公司。全球各地的公司都在迅速采用最新的人工智能技术来增强运营和扩大增长。DeepL的认可进一步巩固了其在人工智能领域的地位,成为超过100,000家全球企业跨境沟通的值得信赖和不可或缺的合作伙伴。 年度福布斯人工智能50强榜单是人工智能现状的基准。人工智能前所未有的增长正在大规模改变生产力,同时大幅降低企业成本。DeepL的语言人工智能产品套件正是实现了这一点:企业可以跨越语言和边界进行准确的沟通——减少了曾经阻碍他们进入市场的壁垒。对于成熟的全球企业来说,准确的人工智能翻译使他们能够巩固市场优势,扩大客户群,并进一步确保品牌认知度和忠诚度。 继2023年福布斯云100强榜单之后,DeepL继续推动人工智能技术的发展。DeepL被列入今年的人工智能50强名单,加强了其基本的增长轨迹,以及它作为人工智能领域先驱所打造的创新道路。DeepL根据高质量的数据训练其人工智能模型,同时纳入人类编辑,进一步管理其产品的质量——这些产品由世界上第34快的超级计算机DeepL Mercury提供支持。该公司的独特方法将世界一流的研究人员和工程师的专业知识与领先的语言学家的专业知识相结合,以实现一流的翻译准确性,远远超过主要的科技巨头。 DeepL正在帮助公司建立全球足迹——迅速成为全球垂直行业企业的首选人工智能。其企业级安全性进一步使其在竞争中脱颖而出,因为该公司拥有自己的技术堆栈,并在严格的安全框架内运营,使其成为企业保护数据的值得信赖的合作伙伴。 要了解更多关于DeepL如何革新你的团队沟通的信息,请访问www.deepl.com。 从大流行后的转变到经济压力,再到人工智能的兴起,零售商正在应对无数的挑战。为了在当今的零售环境中生存和发展,公司需要比以往任何时候都更快、更有竞争力。他们需要走向全球。 那么,一个公司如何一气呵成地加快全球扩张,提升客户体验呢?他们本地化他们的内容。 根据Weglot最近的一项研究,“近73%的客户更喜欢从以他们自己的语言提供信息的网站购买产品或服务。”另有40%的人表示,他们不会从其他语言的网站上购买产品。此外,根据FTI Consulting的调查,美国在线零售额预计将在2023年达到1.14万亿美元,比2022年增长10%。 毫无疑问,零售业正在成长——本地化是成功的关键。事实上,我们自己的本地化研究发现,96%的受访者报告了本地化工作的积极投资回报。65%的人报告投资回报率为3倍或更高。 但是,像任何有价值的商业策略一样,本地化需要时间。这就是DeepL的AI翻译的用武之地。借助DeepL,零售商可以大规模本地化内容,并用客户自己的语言与客户交流,从而实现更快、更简化的本地化流程。这使得零售商能够优先考虑高影响力、高增长的地区。 要进一步了解为什么DeepL是具有雄心勃勃的国际扩张计划的零售商的最佳选择,请继续阅读或访问我们的DeepL for retail页面。 进入一个新的市场对本地化团队来说是一项艰巨的任务。从产品描述到顾客评论再到营销材料,零售商需要本地化的内容太多了。此外,这些内容通常是动态和不断变化的,这也可以理解为什么一些本地化团队很难跟上。 此外,本地化可能是一个棘手的过程。这不仅仅是将文本从一种语言翻译成另一种语言,而是适应不同市场的文化和语言差异,以真正与你的目标受众产生共鸣。基本上,翻译是更复杂的本地化过程的一部分——这也是DeepL发挥重要作用的地方。 使用DeepL的人工智能翻译作为本地化的起点,零售商可以提高效率、节省时间、提高质量和改善一致性。事实上,根据Forrester Consulting委托DeepL最近的一项研究,DeepL将翻译时间减少了90%。这导致了345%的投资回报率,并在三年内节省了279万欧元的效率。* 同一项研究发现,DeepL减少了50%的翻译工作量,并使€的流程成本降低了227,430英镑。这项研究清楚地强调了DeepL是受访组织的一项战略投资。你的团队可以用这些额外的时间做什么? 当你的零售公司走向全球时,重要的是要优先考虑: 让我们来看看DeepL是如何堆叠的。 使用DeepL的词汇表,您可以轻松地保持特定于品牌和产品的术语在不同语言之间的一致性。对于国际零售商来说,标准化品牌名称、技术术语和产品文档非常重要。这样,当你扩展到新的市场和语言时,你知道每个人都在同一页上。 我们的词汇表还可以帮助零售商降低成本,节省手动编辑的时间。有了共享的词汇表,就更容易确保国际市场上团队和公司的一致性。 本地化内容时,准确性就是一切。高质量的翻译对于赢得客户信任、遵守法规要求和改善多语言沟通至关重要。 根据盲测,DeepL比其最接近的竞争对手精确3倍以上。这在很大程度上要归功于DeepL的尖端神经网络和语言人工智能模型,它们允许更细致入微、听起来更自然的翻译。 成功的市场扩张战略需要本地化才能跟上步伐,DeepL允许零售商大规模翻译内容。零售商可以使用DeepL的人工智能翻译来领先一步,而不是从头开始翻译一切。 这反过来又使零售组织能够加快上市时间,从而加速全球增长并跟上竞争激烈的行业格局。 许多零售商已经在使用DeepL进入新市场并进行全球扩张。其中有像Alza和Kazar这样的一流零售公司。 被称为“捷克亚马逊”的Alza是一家电子商务公司,市场遍布欧洲。在扩展到英国和中欧后,Alza需要高质量的翻译,而不会使其本地化团队负担过重。输入DeepL。 借助DeepL API,Alza能够翻译大量用户评论。这为客户在网上购物时提供了质量保证,并显著提高了其转化率。 据Alza的本地化主管Jakub Kalina称,DeepL帮助零售商增加了产量,他说: 波兰在线时尚品牌Kazar的目标是向新的欧洲市场扩张,如希腊、英国和保加利亚。在这里,Kazar认识到需要一个健壮的翻译API来快速本地化其产品提要。 在测试了多个翻译选项后,Kazar确定DeepL具有最高的质量。根据Kazar的B2B开发合作伙伴和市场项目负责人Radomir Kiepas的说法,DeepL API使零售商能够在新的市场推出产品,并增加欧洲订单量。 当被问及他会对其他考虑机器翻译的公司说些什么时,Kiepas说: 在提供持续高质量客户体验的同时加速市场扩张并不容易。但使用DeepL等变革性人工智能翻译工具来简化本地化有助于零售商更轻松地驾驭全球市场。 要了解有关DeepL Pro如何帮助您的公司获得新客户并更有效地扩展的更多信息,请查看我们的DeepL for retail页面。 *数据来自Forrester Consulting代表DeepL于2024年进行的委托研究。 你是在为DeepL面试做准备,还是只是对我们的面试过程感到好奇?不管怎样,你都会得到很好的照顾。我是内森,我将是你这段旅程的向导。 作为DeepL的人才获取专家之一,我致力于为我们在EMEA的客户经理职位寻找最佳人才。凭借在快节奏的B2B SaaS销售领域超过8年的经验,我为许多处于业务旅程不同阶段的组织提供了支持,应对了复杂的招聘挑战和流程。和我一起带你经历我们面试过程的不同阶段,分享我多年来收集的见解和内幕消息。 在DeepL,我们的面试流程旨在确保候选人和公司都是完美的一对。让我们把这个过程分成四个不同的阶段: 我们面试过程的第一阶段是招聘人员筛选,这是我们评估你是否适合DeepL的机会。然而,同样重要的是,DeepL适合您。我们招聘过程的每个阶段都是互惠的。 在这个阶段,作为一名招聘人员,我希望了解候选人考虑DeepL的动机。我会考虑你是否在积极寻找,你的期望和抱负是什么——正如我们对我们寻找的东西有标准一样,你也应该这样做。我还会问一些一般性的“内务管理”人力资源问题,以更广泛地了解你的背景、经历、成功和职责。 所有这些联系在一起,看看是否有一个最初的文化契合。对我来说,这很简单。你是一个善良、平易近人、容易交谈的人吗?一个我觉得放在更广泛的DeepL团队面前很舒服的人?最后,同样重要的是,你要为我准备好有见地、有意义的问题——我总是很乐意回答。 因此,我们看到了最初的相互配合——太好了!接下来是与你潜在的经理进行一对一的会面。这是一个很好的机会,看看你是否能和这个人一起工作并向他汇报。这也是一个机会,看看你的经理是否认为你很适合他们的团队。 这一阶段的目标是深入第一次面试中涉及的一些领域的表面之下。例如: 第三轮通常需要最多的候选人准备。这一阶段通常包括60分钟的面试,分为两个部分。 在前半部分,你将进行角色扮演,通常是和招聘经理一起,然后是反馈。在后半部分,另一名管理层成员将根据我们公司的价值观提出自我反思的问题。 我们最后的面试是一个与团队中未来的同行见面的机会。这提供了一个机会来理解在DeepL做一名客户经理意味着什么。 与前面的阶段类似,我们的目标是确保你和你遇到的人在一起感到舒适和快乐,因为他们将在你的日常工作中发挥不可或缺的作用。同样重要的是,我们目前的员工对您的加入感到兴奋。 通过在这些阶段构建我们的面试流程,我们旨在彻底评估候选人,同时提供透明和吸引人的体验。面试过程的持续时间通常取决于多种因素,但我们是一家快速发展的公司。这个过程从开始到结束平均需要两周时间。 现在你已经对面试阶段有了清晰的了解,让我们来讨论一些帮助你有效驾驭面试过程的技巧。 成功驾驭面试过程需要的不仅仅是技术专长;这是关于展示你的性格和承诺。这里有一些实用的技巧可以帮助你脱颖而出: 总之,我们的招聘过程是互惠的。这不仅仅是因为你最适合DeepL,也是因为我们最适合你的下一步职业发展。每个面试阶段都让您有机会结识我们收入/销售组织的不同成员,让您了解期望。这也有助于我们将您对我们的期望与我们对您的期望结合起来。 当你准备你的DeepL之旅时,记得做你的研究,为每次面试做好充分准备,并提出有见地的问题,展示你对加入我们打破语言障碍的不可思议的使命的热情。 如果你准备好迈出职业生涯的下一步,我们邀请你在我们的职业页面上探索我们当前的职位空缺。 我们期待着在DeepL欢迎杰出的人才加入我们的团队! 想知道人工智能翻译如何影响全球业务增长吗?或者像DeepL这样的AI翻译工具产生了什么样的成本节约和投资回报率? 感谢Forrester Consulting在2024年代表DeepL进行的委托研究“DeepL的总体经济影响™”,我们有很多见解可以分享。TEI方法用四个组成部分评估投资价值——成本、收益、灵活性和风险——并说明一项技术的产品和服务的投资回报率。20多年来,它一直被认为是评估业务影响的黄金标准。 对于DeepL的研究,Forrester采访了来自能源、金融服务(四大)、法律服务和制药行业的四家有使用DeepL经验的组织,以创建一个单一的复合组织。 该研究解释了翻译时间的减少如何影响内部和外部业务沟通的效率节约,而我们的博客文章将探讨该研究本身的一些亮点。准备好直接跳到DeepL的TEI研究了吗?下载完整的TEI研究。 根据DeepL的TEI研究,其主要优势之一是内部文档翻译时间减少了90%。这为受访组织节省了大量时间和成本,进而帮助他们更轻松、更高效地驾驭全球市场。 事实上,接受采访的组织报告说,在三年时间里,效率节约了279万€。该图显示了DeepL作为战略投资的真正价值,它帮助转变了多语言交流。 Forrester Consulting还发现DeepL的投资回报率为345%,翻译工作量减少了50%。这为受访的综合组织节省了大量成本,同时保持了高质量、值得信赖的翻译。 在三年多的时间里,这相当于€在工作流程和流程成本方面减少了227,430英镑。借助DeepL的语言人工智能,受访的复合组织可以简化他们的翻译流程,从而使他们能够更有效地分配资源。 请看我们采访过的一位公司员工,一位能源公司的软件应用经理所说的话: DeepL的目标一直是让翻译人员能够做到最好。在我们的TEI研究中,Forrester Consulting发现DeepL将流向翻译服务团队的文档减少了50%。这反过来又使受访组织的内部工作人员能够更有效地管理翻译工作。 据法律服务部门的一位产品经理说,“DeepL确实在减少我们与其他公司的翻译数量方面增加了价值。” 这种转变也有助于翻译专业人员专注于语言和文化解释中更复杂、更微妙的方面,让他们的专业知识真正发挥作用。 基于这些结果,很明显DeepL通过提供以下功能增强了决策过程: 要了解是什么让DeepL成为全球企业的战略投资,请立即阅读整个TEI研究。 在这次采访中,Muneeba Mughal分享了她在DeepL的角色,以及员工资源组织(ERG)“DeepL的女性”的形成和使命。她还深入探讨了她在科技行业促进多元化和包容性的个人历程和愿景。 Muneeba的故事是变革的灯塔,说明了她致力于在DeepL创造一个更加包容和公平的工作场所。工作场所的包容性是一个全年的重要话题,在妇女历史月期间尤为重要。所以,让我们深入了解Muneeba的故事吧! 你好。我是Muneeba,来自巴基斯坦,目前在德国柏林工作。我加入DeepL团队已经有2.5年了,在DevOps领域担任平台工程师。 我的主要职责包括确保我们的基础设施可靠,最大限度地减少停机时间,并为我们的工程师提供标准化、用户友好的平台。这使他们能够有效地开发、测试和运行他们的服务,从而确保可伸缩性和安全性。 ERG是一项由员工主导的自愿计划,专注于多元化和包容性,由DeepL正式支持。它起源于我加入DeepL时,我意识到,虽然有一种接受多元化的文化,但我们缺乏一种正式的机制来庆祝和传播这种多元化。 为了解决这一问题,人员与文化团队发起了归属感、平等、多样性和包容性(BEDI)运动。该ERG,特别是针对女性的ERG,旨在营造一个包容性的工作场所,让每个人都有机会表达自己的意见并茁壮成长。 我的灵感来自我在一个男性占主导地位的领域的个人经历,在那里我经常想起性别差异。无论是在大学还是在我的职业生涯中,我都面临着挑战,这些挑战让我更加坚定地确保未来的工程师,尤其是女性,不会面临类似的障碍。 领导这个ERG是一个积极为使我们的工作文化更加包容和公平做出贡献的机会。主要挑战之一是将现有的微妙做法转变为更公开的庆祝和承认多样性。我非常感谢有机会在DeepL做这件事。 "DeepL的妇女"启动了几个关键项目,包括加强招聘程序,使妇女更加包容,并启动了一些以妇女发展为重点的内部项目。 这些举措旨在为女性提供一个安全的空间来分享她们的经验、挑战和成就——在DeepL内部培养一个支持性的社区。这使女性雇员在公司内有发言权,并使她们的观点在决策过程中得到考虑。 它还促进了网络和指导机会,有助于我们组织中女性的职业发展。我们致力于扩大适合女性员工需求的职业发展机会,目标是激励和支持女性追求领导角色。 我的愿景是看到这个ERG继续蓬勃发展,并帮助DeepL成为一个更加多样化、公平和包容的工作场所。 我期待看到更多由女性领导的倡议,以支持她们的成长,并营造一个每个人——无论性别或身份——都感到受欢迎和受重视的环境。我们的目标是确保所有员工都有公平公正的机会在职业生涯中取得成功,面对与其身份或背景无关的挑战。 我们非常感谢Muneeba与我们分享她的故事,因为它完美地突出了DeepL全年对多样性、平等和包容的奉献。 为了跟上我们所有激动人心的故事并结识更多鼓舞人心的DeepL员工,我们希望您能在LinkedIn上与我们联系。 你曾经希望你的DeepL API订阅有一个以上的API密钥吗?好吧,愿望实现了!我们已经在DeepL API中正式推出了对多个API键的支持。 以前,DeepL API用户的所有开发工作流只能使用一个API密钥。但是你要求更多,我们听到了。请继续阅读,了解这一激动人心的更新对您和您的团队意味着什么。 作为我们最受欢迎的功能之一,此次发布为您的团队提供了前所未有的灵活性,并允许您为您的所有需求创建独立的密钥。 与用于本地、测试、暂存和生产环境的单个API密钥不同,此更新允许您为每个环境创建单独的密钥。现在,很容易保持每个键完全独立。 您的组织是否有许多软件工程师、开发团队,甚至自由职业者使用DeepL API?如果是这样,您可以为每个人分配他们自己特定的API密钥。 这次更新对安全性也有很大影响。在钥匙被泄露的不幸情况下,你现在有了一个坚实的安全网。 例如,当一个密钥在多个工作流中使用时,总是存在意外与未经授权的用户共享的风险。有了这个新功能,您可以创建多个密钥,并根据需要删除它们。这几乎不会对您现有的工作流造成干扰,让您的开发人员和用户感到满意。 虽然你们中的许多人确切地知道什么是API密钥,但其他人可能不太熟悉这个术语。 首先是“API”部分,代表应用程序编程接口。API是一种允许两个或更多应用程序通信的软件。接下来,我们有了“钥匙”。在这种情况下,密钥是用于授权开发人员、用户或应用程序的代码或唯一标识符。 基本上,没有密钥,就无法访问API。 对于优先考虑适当的用户身份验证和安全性的公司来说,使用API密钥是有意义的。您不希望任何人都能够访问您的API。 如前所述,使用多个API密钥对于灵活性、使用洞察力和增强安全性至关重要。你可以这样想:为你的企业配备一名保安是件好事。但是根据它的规模和复杂程度,一个保安可能是不够的。你需要多个。 简而言之,拥有多个API密钥使您的组织能够: 多个API密钥为忙碌、注重安全的公司带来了天壤之别——我们很高兴分享这一更新。 前往您的DeepL帐户,立即开始使用多个API密钥支持您的集成! 在当今快速变化的世界中,开始一个新的角色可能是一个探索新可能性的令人兴奋的机会。它需要成长的心态、韧性和迎接新挑战的意愿。 最近,我们雇主品牌团队的Segolene Al Daccache与Margot Novo坐在一起,谈论她在DeepL的职业生涯以及她在此过程中学到的宝贵经验。从最初的营销运营助理职位到目前的沟通项目经理职位,Margot的道路讲述了个人成长、适应性以及与公司精神保持一致的重要性。 她的旅程鼓舞人心,凸显了DeepL对培养人才和培养重视创新、质量和员工的文化的坚定承诺。现在,让我们开始吧! 非常高兴!我叫Margot Novo,目前是DeepL的通信项目经理。我协调战略沟通计划,重点关注维护积极的公众形象。通过与不同的团队合作,我确保我们的信息与我们的品牌身份保持一致,并与我们的目标受众产生有效的共鸣。 通过仔细管理项目时间表、预算和评估,我为改善我们的公共关系工作做出了贡献,始终如一地帮助利益相关者有效地协调一致。加入DeepL对我来说是一个自然而令人兴奋的决定,这是由对产品的真正热情和我对理想工作环境的愿景所驱动的。早在就业前景出现之前,DeepL的创新、质量和对世界的影响就已经吸引了我。 这是一个很好的问题。我实际上是作为营销运营助理加入DeepL的,但在第一周,我帮助支持了公关团队中的一个项目。 不到一个月后,我们决定让我去公关团队担任公关经理。去年12月,我有机会提升我在团队中的角色,这就是为什么我现在是一名沟通项目经理。 我职业生涯中的一项重大成就是成功管理了我们在多个地区的业务快速扩张。在管理挑战和有效增长途径的同时,我实施了简化的沟通渠道和协作框架。 通过精心规划和适应当地市场的细微差别,我们在市场份额、收入和客户满意度方面不仅达到而且超过了目标。这一成就强调了我在动态和具有挑战性的场景中驾驭复杂性、展示适应性和促进跨职能协作的能力。 在管理DeepL向新市场扩张的沟通工作时,质量和长期思维是形成我们方法的关键。我们没有急于引起立即的关注,而是投入时间去了解当地的文化、偏好和监管环境。 这项研究为我们的信息和公关策略提供了信息,确保它们与新受众产生真实的共鸣。我们强调质量胜于速赢,优先考虑与当地有影响力的人和媒体建立关系,旨在获得持续的正面报道,而不是短暂的关注。 在我的职业生涯中,引导角色转换包括战略规划、持续学习和有效沟通。当面对一个新的角色时,我沉浸在对责任的理解中,向导师寻求指导,并获得相关技能。 与现有团队和新团队的透明沟通有助于管理期望和促进协作。积极寻求培训机会提高了我的技能,并展示了对个人和职业发展的承诺。 对于那些希望在公司内部成长的人,我的建议是寻求新的挑战,表达对额外责任的兴趣,保持学习的心态,了解行业趋势,积极建立专业网络,同时对导师保持开放。成功的职业发展需要积极主动、适应性强的方法、对学习的承诺和有效的沟通。 我的团队领导对我在DeepL的持续学习和发展起到了至关重要的支持作用。她的指导和辅导为应对各种挑战和抓住发展机遇提供了宝贵的见解。 此外,DeepL对员工发展的承诺通过提供学习预算显而易见。我积极利用这一资源参加培训项目,并获得与我的职业目标相符的认证。这种积极主动的方法,加上我的团队领导的支持,极大地促进了我的职业发展。 我职业生涯中的一个显著挑战是在一个复杂的情况下引入一门新语言,时间紧迫,障碍不可预见。压力很大,从协调团队合作到管理利益相关者的期望,各个方面之间的平衡要求特别高。 这次经历教会了我适应性和韧性的重要性。我学会了分清任务的轻重缓急,有效地委派任务,并在紧张的情况下保持清晰的沟通渠道。 团队合作在我的工作经历中发挥了关键作用,尤其是在角色转换期间。当过渡到一个新的角色时,与我的团队的协作对于顺利整合至关重要。通过公开交流,我能够利用同事的集体知识和经验,并获得帮助我理解新职责细微差别的见解。 事实证明,在团队成员短缺的情况下挺身而出是我职业生涯中的一个转折点。面对资源有限的挑战,我承担了额外的责任,并在确保关键项目成功方面发挥了关键作用。 这次经历不仅证明了我在充满挑战的环境中处理压力和交付成果的能力,也展示了我对团队成功的强烈责任感和承诺。积极主动的方法和成功的项目成果在组织内得到认可,从而增强了信任和问责制。 这一转折点有助于我从项目经理的职位转变为项目经理,强调了在面对挑战时采取主动并超越自我对职业发展和进步的影响。 我个人重视关爱,这与DeepL的文化非常契合,并深刻影响了我在公司的职业道路。这种关心他人的共同承诺一直是我团队合作方式和整体职业道德背后的驱动力。 接受DeepL的“我们关心”价值观不仅营造了一个积极和支持性的工作环境,还指导了我的决策过程,确保了对同理心、协作和真正关心同事福祉的关注。 我感谢给我的机会和我得到的支持。我很高兴能在目前的职位上继续成长,并继续为DeepL的成就做出贡献。 这个故事很好地说明了拥抱变化、设定优先事项、寻求支持和建立团队合作如何能够引导我们完成职业转型,并最终让我们变得更加强大。 在DeepL,我们相信——尽管旅程可能会有障碍——回报是非常有意义的,并促进每个团队成员的成长和新的学习。如果这个故事引起了你的共鸣,并且你正在考虑一个动态的职业转变,我们邀请你在LinkedIn上与我们联系,发现等待你的经历#InsideDeepL! 你的企业在全球范围内运营吗?如果是这样,你如何吸引不同的国际观众?在当今全球化的世界中,许多企业面临着类似的挑战:需要跨语言、国家和文化与客户进行有效沟通。在这里,本地化提供了一个实用的解决方案。 通过提供多种语言的内容,本地化有助于公司与不同的受众建立联系,并在国际上取得成功。为了探索本地化对企业的影响,DeepL进行了研究,并撰写了我们的报告:2023-2024年翻译和本地化的状况:见解、挑战和机遇。研究发现,美国、德国、法国和日本75%的营销人员认为本地化内容显著提高了客户参与度。 HubSpot是客户关系管理(CRM)工具的领先提供商,精通本地化艺术。通过将DeepL的尖端人工智能翻译集成到其本地化工作流程中,HubSpot比以往任何时候都更快地提供高质量的多语言内容。在这篇博文中,我们将探讨HubSpot如何提升其本地化战略,并通过在引擎盖下运行DeepL来保持全球竞争的领先地位。 HubSpot拥有并管理着数量惊人的网络资产,包括登录页面、博客文章等等。HubSpot在全球100个国家拥有超过175,000名客户,必须提供准确的本地化服务,以满足其多样化客户群的需求。似乎纯粹的内容量还不够,还需要考虑HubSpot支持的40多种语言的实时更新。 为了应对这一挑战,HubSpot使用了Mova,这是一个内部开发的系统,作为一个中央存储库,结合了Slack、吉拉、Figma和Workato等工具的功能。 借助Mova,HubSpot可以实时监控其网络资产,使公司能够轻松快速地识别那些需要本地化的资产,并建立自动化的工作流程。然而,HubSpot出色的本地化质量的关键在于它使用了DeepL和ModernMT等最先进的机器翻译服务。 由于先进的神经网络和人工智能翻译技术,DeepL的翻译非常准确,听起来很自然——这意味着HubSpot可以精确而自信地翻译其网络资产。 事实上,通过Mova对DeepL的集成,HubSpot可以一次翻译一个资产,或者设置一个自动翻译过程,当原始语言发生变化时触发。 借助DeepL,HubSpot扩大了本地化工作,现在发布多语言内容的速度比以往任何时候都快。这种高效的自动化减少了本地化团队的工作量,使他们能够专注于更关键的任务。 此外,HubSpot可以根据资产性能优化其本地化工作流程。例如,受欢迎的博客帖子可以被分配一个工作流程,其中包括人工审查和机器翻译,以确保最重要的地方的最高质量。 HubSpot的本地化工作广泛而有效。HubSpot的本地化和系统高级经理Dierk Runne认为,虽然有几个因素促成了它的成功,但技术素养发挥了很大作用: 此外,Dierk建议与其他团队的利益相关者密切合作,分享本地化知识,以推动进一步的价值和实现。 HubSpot在其本地化工作流程中使用DeepL帮助这家CRM巨头满足了其全球客户群的独特需求。通过利用人工智能机器翻译的力量,HubSpot成功地扩大了其本地化工作——提供高质量的多语言内容并优化资源。 随着企业在全球扩张,像DeepL这样的人工智能机器翻译服务的使用无疑将在弥合沟通障碍和培养与客户的有意义的联系方面发挥作用。要了解机器翻译在国际营销中的重要性,请立即下载我们的报告。 更新:这是官方的DeepL词汇表现在有韩语版本了!自2023年推出以来,人们强烈要求将韩语添加到词汇表中。 我们很高兴能够帮助更多的全球团队高效扩展并保持一致性。另外,在接下来的几个月里,请密切关注其他DeepL词汇表语言。 早在2022年5月,我们就探索了如何创建词汇表条目,以确保单词和短语总是以您喜欢的方式翻译。从那时起,我们通过共享词汇表和实现60多种词汇表语言组合来提升这一功能: 这意味着您可以使用上述语言的任意组合来创建自定义词汇表。无论您的公司需要英语和中文、法语和波兰语,还是日语和德语(不胜枚举),DeepL都能满足您的需求。 在这里,我们将探讨术语表功能的最新改进如何具体帮助企业发展企业、巩固内部和外部沟通以及提高团队生产力。 词汇表确保跨多种语言的消息传递的一致性。对于跨国公司来说,标准化术语(如技术术语、产品名称或产品文档)可以让每个人——客户、顾客和团队成员——保持一致,即使在将文本翻译成其他语言时也是如此。这也有助于减少手动编辑的成本和时间损失。 我们最近为订阅DeepL Pro for Business的用户推出了共享词汇表。这意味着团队成员可以创建自己的词汇表,然后与其他同事或整个团队共享,从而同时提高协作和翻译效率。 词汇表通过定制和标准化特定单词和短语的输出来帮助确保翻译的一致性。为了给你的团队创建一个有效的DeepL术语表,用最新的公司术语不断更新它是很重要的。 这包括为新产品和服务添加条目,或者在停产时删除或修改条目。通过这样做,您可以确保您的翻译始终是最新的,并最大限度地减少手动编辑内部和外部通信的工作量。 当团队成员使用共享术语表功能时,他们都可以访问相同的预定义术语表条目。这保证了每个人都能统一地翻译特定的单词和短语,不管是谁在做翻译。 术语表功能可以作为订阅计划(初级、高级或终极)的一部分使用,也可以与DeepL API一起使用。 使用订阅计划,您可以: 使用API,您可以: 全球性公司使用DeepL术语表来确保整个沟通过程的一致性。 例如,德国国家铁路公司Deutsche Bahn(欧洲最大的铁路运营商)使用DeepL词汇表功能为其全球320,000名员工维护翻译一致性。这对于列车售票员和车站员工来说尤其重要,他们为了安全和调度的目的必须跨语言交流。 法律行业的组织也大量使用词汇表功能,翻译错误和不一致会产生巨大的后果。DeepL的人工智能始终使用欧盟官方文件进行训练,使其能够准确翻译复杂法律文本中错综复杂的语言细微差别。 保持一致的信息传递有助于让成长中的团队保持一致。它还能确保潜在客户清楚地了解您的业务,以及您如何缓解他们的痛点。 如果您想使用DeepL Pro完善贵公司的信息,请联系我们的销售团队。您还可以在我们的帮助中心了解有关术语表功能的更多信息。

以上中文文本为机器翻译,存在不同程度偏差和错误,请理解并参考英文原文阅读。

阅读原文