Unbabel’s flagship summit returns for a second year on 2 November but this time in person (at our office in Lisbon) and online! Coinciding with the week of Web Summit, join us as we explore how to successfully, and cost-effectively, build out a custom global CX strategy that resonates with all your markets, and showcase scenarios of big brands that have achieved this.
At this event, you’ll learn:
How to adapt your brand to local markets to drive more leads and conversions
Ways to optimize your current headcount and unlock your CRMs full potential
The importance of translation quality and why machine translation alone is not viable
What the future of translation looks like in growing businesses
Speakers at the event:
Mike Massimino – Former NASA Astronaut, Columbia Professor, Media Personality & Author
Ruby Rose-Walker – Head of Product Support (Global) at Unmind
Matt Madderra – Director of Web Solutions at Mouser
Christina Asante – Complaints and Quality Manager at GoCardless
Rogério Correia – Head of ROI & Optimization at Farfetch
Dominic Pettit – VP Global Customer Service at Springer Nature
Kolten Kittleson – Product Solutions Manager, Agent Workspace at Zendesk
Tue Søttrup – VP of CX Excellence at Dixa
Suri Ratnatunga – Global Director, B2B Customer Satisfaction at BEES
Registration is completely free for both the in person event and online and we can’t wait to see you there.
Unbabel的旗舰峰会将于11月2日第二年回归,但这次是亲自(在我们里斯本的办公室)和在线!恰逢Web峰会周,请加入我们,我们将探讨如何成功、经济高效地构建一个定制的全球客户体验战略,使其与您所有的市场产生共鸣,并展示实现这一目标的大品牌的场景。
在本次活动中,您将了解到:
如何使您的品牌适应当地市场,以推动更多销售线索和转化
如何优化您当前的人数和释放您的CRM的全部潜力
翻译质量的重要性以及为什么单靠机器翻译是行不通的
翻译在成长型企业中的未来前景
活动发言人:
Mike Massimino前NASA宇航员、哥伦比亚大学教授、媒体名人和作家
Ruby Rose-Walker Unmind产品支持(全球)负责人
Matt Madderra Mouser网站解决方案总监
Christina Asante GoCardless的投诉和质量经理
Rogério Correia Farfetch投资回报与优化主管
Dominic Pettit Springer Nature全球客户服务副总裁
Kolten Kittleson Zendesk代理工作区产品解决方案经理
Tue Søttrup Dixa卓越客户体验副总裁
Suri Ratnatunga BEES B2B客户满意度全球总监
无论是现场活动还是在线活动,注册都是完全免费的,我们迫不及待地想在那里见到您。
以上中文文本为机器翻译,存在不同程度偏差和错误,请理解并参考英文原文阅读。
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