Acolad, the global leader in content and language solutions, just added a new accreditation to its already comprehensive list of quality standards. Through the certification of its Dutch entity for the ISO 21998 standard, Acolad enhances the quality of interpreting services for spoken and signed communication between health institutions and patients The new certification also establishes higher standards for healthcare interpreting training and the professional development of interpreters in the field.
Although applicable to the overall operations of Acolad in the Netherlands, the new certification is particularly relevant to the Acolad Academy, the group’s non-profit accredited training institution for Permanent Education of Interpreters and Translators. The Academy’s goal is to continuously support the professional development and qualification of interpreters and translators and respond to market and government demands in the Netherlands.
“This new certification is a reassurance for both healthcare providers and patients of our commitment to providing the best quality services and our focus on the professional development of our interpreters,” said Sylvie Versteylen, Acolad’s Senior Vice-President and General Manager Europe. “Thanks to the ISO 21998, the Acolad Academy can develop targeted training programs to help interpreters expand their knowledge and skills, in alignment with international best practices in healthcare interpreting.”
As a result of this achievement, interpreters trained by the Acolad Academy will have the necessary expertise to provide high-quality interpreting services in the medical setting, such as health-related competencies, linguistic proficiency, as well as intercultural and interpersonal skills. This benefits both healthcare institutions and patients by ensuring the availability of professional interpreters who can facilitate effective communication and understanding between healthcare providers and patients, regardless of language and cultural barriers. This certification is a testament to Acolad’s commitment in ensuring the highest quality in the services it provides.
For more information on the Acolad Academy please see here. Additional details on Acolad’s interpreting services are available here.
About Acolad
Acolad is the global leader in content and language solutions. Its mission is to support companies in every industry to scale across markets and enable growth through cutting-edge technology and localization expertise. Established in 1993, the group is present in 25 countries across Europe, North America, and Asia, with over 1.800 employees supported by a network of +20.000 linguists around the world. www.acolad.com
内容和语言解决方案的全球领导者Acolad刚刚在其已经全面的质量标准列表中增加了一项新的认证。通过其荷兰实体的ISO 21998标准认证,Acolad提高了医疗机构和患者之间口头和签名交流的口译服务质量。新认证还为医疗口译培训和该领域口译员的专业发展建立了更高的标准。
虽然新认证适用于Acolad在荷兰的整体业务,但与Acolad学院特别相关,该学院是该集团认可的口译员和笔译员永久教育的非营利培训机构。学院的目标是不断支持口译员和笔译员的专业发展和资格,并响应荷兰市场和政府的需求。
Acolad高级副总裁兼欧洲区总经理Sylvie Versteylen表示:“这项新认证让医疗服务提供者和患者都放心,我们致力于提供最优质的服务,并专注于口译员的专业发展。“得益于ISO 21998,Acolad学院可以制定有针对性的培训计划,帮助口译员扩展知识和技能,与医疗保健口译的国际最佳实践保持一致。”
由于这一成就,Acolad学院培训的口译员将具备在医疗环境中提供高质量口译服务所需的专业知识,例如与健康相关的能力,语言能力以及跨文化和人际交往技能。这对医疗机构和患者都有好处,因为可以确保提供专业口译员,无论语言和文化障碍如何,都可以促进医疗服务提供者和患者之间的有效沟通和理解。该认证证明了Acolad致力于确保其提供的服务具有最高质量。
有关Acolad Academy的更多信息,请参阅此处。有关Acolad口译服务的更多详细信息,请点击此处。
关于Acolad
Acolad是内容和语言解决方案的全球领导者。其使命是支持各个行业的公司跨市场扩展,并通过尖端技术和本地化专业知识实现增长。该集团成立于1993年,业务遍及欧洲、北美和亚洲的25个国家,拥有1800多名员工,并在全球拥有超过20000名语言学家。 www.acolad.com
以上中文文本为机器翻译,存在不同程度偏差和错误,请理解并参考英文原文阅读。
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