ClickHelp News and Awards

单击帮助中心资讯和奖项

2021-06-18 00:00 clickhelp

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Hello everyone! This is Vasilisa, the editor-in-chief of ClickHelp Technical Writing Blog. Nice to meet you, our dear readers! In fact, our editors were preparing another blog for today, but… I'd like to share some awesome news with you. The beginning of June was great for our editorial: we discovered that our Telegram channel hit 1,000 subscribers, and our newsletter subscription has exceeded 8,000. The fact that you find time to read our blog does us credit! Everyone knows that technical writers are responsible and busy people constantly learning and improving their skills. They are not only thoughtful writers but critical readers as well. After all, it's not just about the quality of technical documentation but about the success of the whole project. They also influence how end users apply the described product. So we can boast of a serious and competent audience. We also know how difficult it is to be an expert in such a particular field. Imagine that you've changed jobs and now you have to gain a lot of new skills, perhaps, master some new software, research a lot, communicate with your new manager and colleagues. I think you've been in such a situation, at least once in your life. I'm very familiar with this, due to my occupation. Almost a year ago, when I came here, the question "What should I write about?" came up to me from a new perspective. For me, it was a U-turn. Even my favorite morning cup of coffee didn't always help me find the right topic or decision promptly. Therefore, like you, I also began searching for information everywhere: googling, reading articles and magazines, watching сonferences on YouTube... And every time we choose a topic for an article, it is as if we run along a path all over again because we want to be as useful to you as possible. To be a kind of guide that helps you enter the technical writing field fast and smoothly. And even more, we want to be your sidekick in the future. So we are "riding the wave", keeping track of important occasions and news in the industry, participating in special events and IT conferences. We are working with several universities to help them run their technical writing courses. We offer free 90-day licenses for the course attendees, so they can use a modern cloud platform to work as a team in their ClickHelp portal. We are sure that this will help us grow a new generation of technical writers who confidently apply modern technology and systems to create documentation. You may have noticed that we assign each blog a special category for convenience, and you can see it at the beginning of each article. That way, you can find articles on topics that might interest you: Technology ClickHelp Features ClickHelp News Documentation UX Education HTML & CSS Tips Self-Development SEO Lifehacks TechComm Career Path Technical Communication Technical Writing If you are missing a category or a subject, don't hesitate to inform us! Feel free to contact our team: marketing@clickhelp.com Every time we eagerly check the stats on our publications to see how interesting this or that article is, thinking: "What else could be important and helpful to you?" We want to get to know you better, to be as relevant as possible, so we've prepare a survey in our Telegram channel. Cast your vote to see the results, and learn what others prefer to read! ?Take the survey in our Telegram channel Your feedback, your letters, your communication with our technical support let us get to know you better, prepare relevant articles, and improve our technical writing platform. Many thanks for your feedback, we enjoy collaborating with you! You can always follow the latest news and articles in the channel that fits you best: ClickHelp in Telegram ClickHelp on LinkedIn ClickHelp on Medium While we were getting this post ready to publish, another great news came: ClickHelp got the Best Result category at the SoftwareSuggest Recognition Awards 2021. Software Suggest is a platform where you can find various software solutions and their reviews. So this recognition means so much to us. Good luck with your technical writing! ClickHelp Team Author, host and deliver documentation across platforms and devices
大家好! 我是维斯丽萨,是单击帮助中心技术写作博客的主编。很高兴认识您,我们亲爱的读者!事实上,我们的编辑们正在为今天准备另一个博客,但是…我想和您分享一些非常好的消息。我们的社论在六月初顺利进行,并且取得了一些不错的成绩:我们看到我们的电报频道的订阅者已经达到了1000人,而我们的时事通讯的订量也超过了8000。您能在百忙之中浏览我们的博客,这是我们对我们极大的信任与鼓励! 众所周知,技术文档作者有责任,有义务,为之勤勉奋斗,要不断学习和提高自己的技能。他们不仅是有思想的作者,也是富有批判性的读者。毕竟,这不仅仅关乎技术文档的质量,还关乎整个项目的成功。它们还影响终端用户如何应用所描述的产品。所以我们可以很骄傲地说我们有一个严厉而能干的读者。我们也知道要成为这样一个特定领域的专家是十分不容易的。 想象一下,您换了一份工作,现在您必须学习很多新技能,也许,掌握一些新软件的使用,大量研究,与您的新经理和同事交往。我想您这辈子至少遇到过一次这样的情况。由于这份职业的原因,我很熟悉这个。差不多一年前,当我来到这里时,“我应该写些什么?”这个问题从一个全新的角度迎面而来。对我来说,这是个巨大的转变。即使是喝一杯我早上最喜欢的一杯咖啡也不能帮我及时找到正确的话题或决定。因此,和您一样,我也开始到处搜索信息,比如在谷歌搜索,阅读文章和杂志,看油管上的会议等等。 每一次我们都为一篇文章选择一个话题,就好像我们沿着同一条小路跑了一遍又一遍,因为我们想尽可能为你提供有用的信息,成为一个可以帮助您快速顺利进入技术文档写作领域的向导。更重要的是,我们想成为您未来的伙伴。所以我们在“驾驭浪潮”,紧跟行业内的重要事件和新闻,参与特别活动和信息技术会议。 我们正在与几所大学合作,帮助他们开办技术文档写作课程。我们为课程学员提供了一个90天的免费的许可证书,这样他们就可以使用现代云平台,以一个团队的身份在他们的单机帮助中心账户上工作。我们确信,这将有助于我们培养新一代的技术文档作者,让他们能够自如地应用现代技术和系统来创作文档。 您可能已经注意到,为了方便起见,我们为每个博客分配了一个特殊的目录,您可以在每篇文章的开头看到它。这样,您就可以找到一些您可能感兴趣的主题的文章: 技术类 单击帮助中心功能 单击帮助中心新闻 用户体验说明书 教育类 设计与建构网站提示 自我成长 搜索引擎优化工作效率 泰科莫职业发展道路 技术交流类 技术写作类 如果您缺少一个类别或主题,请直接告知我们!欢迎联系我们的团队:marketing@clickhelp.com 每当我们急迫地查看作品的统计数据,来看这篇或那篇文章有多有趣时,我们就会想:“还有什么对你来说是重要且有帮助的呢?”我们想更好地了解您,尽可能地保持贴近您的需求,所以我们在电报频道准备了一份调查报告。您进行投票后看到结果,了解他人的阅读偏好! 在我们的电报频道参与调查 您的反馈,信件,与我们技术支持的沟通都能让我们更好地了解您,为您准备相关文章,并改进我们的技术文档写作平台。非常感谢您的反馈,我们很高兴与您合作! 你能在最适合你的频道里看到最新的新闻和文章: 电报里的单击帮助中心 领英上的单击帮助中心 媒体上的单击帮助中心 就在我们准备发布这篇文章的时候,我们得知了另一个好消息:单击帮助中心获得了2021年软件推荐表彰奖的最佳结果类。软件推荐是一个平台,在这里,您可以找到各种软件解决方案及其评论。所以这种认可对我们来说意义非常重大。 祝你的技术文档写作进行顺利! 单击帮助中心小组 可以跨平台和设备进行编写,储存和传输文档

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