Tech Depth vs Writing Depth

技术深度与写作深度

2019-10-01 20:40 clickhelp

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Reality pushes us towards the biggest dilemma of technical writing once again - writing expertise vs. technical expertise. Many employers decide this based on their subjective thoughts on the matter which is not the best approach. Sometimes, this choice is heavily dependent on company traditions. For example, a company has been always hiring people with technical education connected to its field and overlooked those who had excellent tech writing resumes but lacked tech skills. How Important Tech Skills Are Turns out, most technical writes at some point were faced with employers looking only for people with tech skills, while as we all know that doesn't actually imply that a tech writer is any good. In the software industry, we know many examples of situations when developers are responsible for creating user manuals. And, this inevitably leads to a loss in quality. For devs tech writing is no more than a 'side hustle', they can't and won't give it all the attention it deserves. So, user manuals, in this case, might be very precise from the technical standpoint but as far as readability and structure are concerned things might not be pretty. Understandably, getting into a professional field without technical knowledge depends on what field it is and how much your potential employer is willing to invest in you. While the first point is clear and if you want to be a medical writer, for example, you already know that more often than not medical education is appreciated. The second point is more sensitive though. We doubt that now anyone can seriously say things like, 'User manuals are not important.' By doing an excellent job, techcomm specialists have proven again and again how much value they can bring: providing effective case deflection, ensuring user satisfaction, enhancing product adoption, taking the workload from support, serving as an additional SEO tool. And yet, technical writers not always get the attention and appreciation they deserve. Namely, not every employer gets that there's a certain tech writing skillset that lets all the good stuff happen and it is never limited to technical skills and knowing grammar. It is much more complex. Should You Invest in Tech Skills? Going deeper with tech skills is a big decision. When you don't have a degree in a certain field, you need serious grounds for investing time and effort into this. And being somewhat sure that it will get you what you want eventually (like landing that job) is important. The reality is that many employers wouldn't want to hire people without tech skills (even if their tech writing skills are on point) hoping that the new hire is going to learn quickly what needs to be learned. They simply won't risk it. So, what you require the most to make this decision is the clarity of purpose. If you have a certain position or industry in mind, try figuring out how strict the requirements for tech skills are and plan out your personal development from there. There are plenty of job opportunities for technical writers that won't require deep technical knowledge, you can nail many tasks using other skills like the ability to process big amounts of information and single out the most important parts, be meticulous about logic and structure, break down difficult concepts and fit them into help topics, etc. But if it feels like there's no way around and you have to go through training sessions, get certified to be employed at some particular company or market sector, give it a thought and go with it if it clicks. Conclusion In conclusion, we would like to mention that career paths of technical writers are all very different and special. So, if you feel what you are doing is right and it brings you joy and satisfaction - keep doing it. There's no instruction to life and there's no instruction to the perfect career. Listen to yourself and you will figure out what it is that you want and with this knowledge, it will be easier to create a road map to success. Good luck with your technical writing! ClickHelp Team Author, host and deliver documentation across platforms and devices
现实促使我们再次陷入技术写作的最大困境——写作专业知识与技术专长。 许多雇主根据他们对这件事的主观想法来决定这件事,这不是最好的办法。有时,这种选择在很大程度上取决于公司的传统。例如,一家公司一直在招聘与其领域相关的技术教育人员,而忽视了那些拥有优秀的技术写作履历但缺乏技术技能的人。 技术技能有多重要 结果是,大多数技术性文章在某一时刻都面临着雇主只寻找技术人才的问题,而正如我们大家都知道的那样,这并不意味着一个技术作家有什么好处。 在软件行业,我们知道很多开发人员负责创建用户手册的情况。而且,这不可避免地导致质量的损失。对于开发者来说,技术写作只不过是一种“边胡乱”,他们不能也不会给予它应有的关注。因此,在这种情况下,从技术角度来看,用户手册可能非常精确,但就可读性和结构而言,事情可能不是很好。 可以理解,进入一个没有技术知识的专业领域取决于它是什么领域和你的潜在雇主愿意投资多少。虽然第一点是明确的,如果你想成为一个医学作家,例如,你已经知道,往往比不医学教育是赞赏。第二点比较敏感。 我们怀疑,现在任何人都可以认真地说,用户手册不重要。通过出色的工作, techcomm 专家反复证明了他们能带来多少价值:提供有效的案例偏转,确保用户满意,提高产品的使用率,将工作负载从支持中扣除,作为附加的 SEO 工具。然而,技术作家并不总是得到他们应该得到的关注和赞赏。也就是说,并不是每个雇主都知道有某种技术写作技巧可以让所有的好东西都发生,而且它不局限于技术技能和懂语法。它更复杂。 你应该投资于技术技能吗? 深入掌握技术技能是一个重大决定。当你在某一领域没有学位时,你需要投入大量时间和精力。并且一定程度上肯定它会让你得到你想要的东西(比如找到那份工作)是很重要的。 现实情况是,许多雇主不希望雇佣没有技术技能的人(即使他们的技术写作技能已经到位),希望新雇员能很快学会需要学到的东西。他们根本不会冒险。所以,你最需要的是明确的目标。 如果你在考虑某个职位或行业,试着弄清楚对技术技能的要求有多严格,然后从那里规划你的个人发展。 对于不需要深入的技术知识的技术作家来说,有很多工作机会,你可以用其他技能把许多任务钉在钉子上,比如处理大量信息的能力,把最重要的部分单挑出来,对逻辑和结构一丝不苟,分解困难的概念,将它们融入帮助主题等等。 但是,如果你觉得没有办法,你必须参加培训课程,获得某一特定公司或市场部门的认证,给它一个想法,如果它点击就跟着它走。 结论 最后,我们要指出的是,技术作家的职业道路是非常不同和特殊的。所以,如果你觉得你所做的是正确的,它会带给你快乐和满意-继续这样做。没有对生活的指导,也没有对完美职业的指导。听着你自己,你会想出你想要的是什么,有了这些知识,创造成功的路线图将更容易。 祝你的技术写作好运! ClickHelp 团队 跨平台和设备编写、托管和交付文档

以上中文文本为机器翻译,存在不同程度偏差和错误,请理解并参考英文原文阅读。

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