Global Marketing Strategies: How to reap the rewards of international opportunity

全球营销战略:如何获得国际机遇的回报

2019-07-24 01:00 Smartcat

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What is Global Marketing? The Dictionary of Marketing, published by the estimable Oxford University Press, defines global marketing as "Marketing on a worldwide scale reconciling or taking commercial advantage of global operational differences, similarities, and opportunities in order to meet global objectives." Quite a mouthful, I'm sure you'll agree. Put simply; global marketing is the name for both the ethos and the methodology companies use to scale their offering up from their domestic market to a broader international audience. Encapsulated succinctly in a marketing-style phrase; "How to go global." In this article, we'll explore how you can understand the global marketing opportunities once prohibited and the strategic thinking required to manifest the vision. Global marketing objectives Let's start by looking at the four objectives of global marketing strategy. Internalizing these concepts is the first step on the journey to taking your business to once inaccessible places. Understand target markets. A complicated affair made much more efficient with correctly applied first-step global marketing strategies. The groundwork required to attain an understanding of the different sets of norms and customer behaviors within each target country is nowhere near as exhausting as it used to be. Develop a coherent marketing plan. The right global marketing plan is fundamental to maximizing message congruency across multiple, global markets. There are some great examples of big brands who've done this well in recent times. More about them later. Customize marketing to each target market. No matter how well marketing managers harmonize product or service brand-message in multiple markets at once – the need to adapt to the expectations of the local audience will always be a factor worth considering in detail while ensuring message standardization is not lost in translation. Localize message, products or services in line with local market demands. Viewing this key objective through the cutting-edge Connected Translation paradigm empowers marketing managers to ensure that messaging, and product or service variances are in place from the outset. No one wants a brand-damaging situation caused by lack of market sensitivity, followed by an embarrassing (and even more damaging) product recall to hinder global marketing growth. Breaking down global marketing objectives into easily digestible thought-bites is the simple part. Evolving understanding of these concepts into a robust global marketing strategy, in conjunction with innovative social media campaigns, is where the rubber truly meets the road. Accessible global marketing in the Content Economy Before the advent of the digital era, and the resulting Content Economy, global marketing was an endeavor open exclusively to companies with budgets big enough to foot the eye-watering bill. In fact, in the pre and proto-digital marketplace, global marketing was so cost-prohibitive only brands with the deepest pockets were able to create global marketing strategies. Back then, just planning a global marketing strategy was a considerable undertaking by itself. Instant-communication technologies have vastly reduced costs, as well as other barriers to entering promising global markets. Modern marketing managers can now seek out opportunities awaiting in any corner of the world. Faster than ever before. The immense popularity of social media platforms like Facebook, Twitter, and Instagram provide 21st-century marketing managers with almost everything they need to develop a global marketing strategy, at a tiny fraction of the old-world overheads. Tasks which used to devour enormous chunks of limited budgets are much simpler and cheaper to implement these days. The social media-fueled-online marketplace has freed up precious, finite resources. Allowing global marketing savvy companies to more effectively: Perform all-important market research – Once one of the most time and cash consuming aspects of planning global marketing strategies. Global marketing research projects used to consist of establishing a physical presence – or at least spending a lot of time and money in every target country. Imagine needing to survey and request feedback from your target demographics or ideal customers in person. Across ten or twenty markets. All at once. If you were reading this in the days before the genesis of content economy, I'm sure you'd be thinking, "let's outsource that" – and you could have done so – provided you had quite a bit of budget leeway. Promote products or services – The process of producing, translating, proofing, and editing tangible or digital global marketing assets in the modern era has streamlined in recent years. Correctly selecting and utilizing the best tools available is a piece of cake compared to the manual labor methods of the past. Drive universal demand – Products and services with universal demand mean they are needs, rather than wants — necessities, like food or car insurance. However, creating something akin to universal demand is now an achievable goal for many businesses in the content economy. An expanding universe for your products and services offers expanding opportunities. The age of accessible global marketing offers a responsive approach to figuring out which domestic marketing techniques are to be carried forward to your newly identified target countries. Just think about how much time and money you'll save armed with the best global marketing tools and mindset available. Sturdy, well implemented global marketing strategies are given a shot in the arm by the massive social media user uptake over the last few years. How should we delineate the basic fundamentals of planning new global marketing efforts? How to develop global marketing strategies There's plenty to consider when planning global marketing strategies. Just think about the amount of time, and effort domestic market-launches take. Now imagine the extra steps involved when tackling an unfamiliar market with a totally different set of norms and values that need to be understood from the get-go. After all, what may have worked well in your domestic marketing campaign might be irrelevant or even downright disastrous when applied to markets in other parts of the world. Although it may appear daunting at first, there are simple, practical steps that will help you see a clearer path ahead to enter lucrative global markets successfully. Marketing mix: The four Ps One of the most important global marketing meme's to consider is the marketing mix. The marketing mix is comprised of four product or service concepts. When each of the four elements are addressed in turn, within the context of the target market in question, a different, precise picture will emerge for each international market you wish to target. The marketing mix is often colloquially referred to as "The four Ps" of global marketing. Remember, each one is to be thought of in light of the local market conditions in each target country individually. What we're looking for is a crystal clear vision of the target market in question as a whole. Which will emerge only once each crucial element and the potential necessary changes are taken into account. For the sake of expediency, let's assume you've only ever been active in your domestic market until now. The next major milestone on your business' global brand journey is to add a new target country to your operational portfolio. Below, are some of the first, most vital questions you should be asking about your marketing plan, product or service to help you zone in on what needs adapting, what should continue to work well across borders, and what needs to be rethought, or jettisoned entirely, when entering a new international market. Product – Ultimately, should the product or service itself remain the same in the new market? What changes, if any, are required to align the tangible aspects of the offering with local market expectations? Is there anything about your product, which may confuse or concern a local market customer? Price – Should the price of your product or service remain the same in the new target country? What are the economic factors at play which will affect your rates in the new market? Are there any additional logistical costs to bear? What does the local competitor landscape look like? When the market-to-market differences in these facets are correctly identified, necessary price-point amendments will emerge. The final two considerations relate to brand messaging. Crucial to maintaining a strong voice in multi-jurisdictional global marketing strategies. Placement – What differences exist in how your ideal customer makes purchasing decisions in the target market? What local nuances change how individuals relate to, and select, brands in their domestic market? Promotion – Will your message reach across cultural divides without losing potency? What are the cultural or linguistic peculiarities relevant in the new target market in comparison to your domestic market ideal customer profile? Brand messaging will almost certainly require tweaking (or potentially completely overhauling) for each target market campaign. Performing this vital primary step in the marketing plan will identify precisely which pieces of the marketing puzzle, product or service features must be localized to be successful in that market. Each time you apply the four P's of the marketing mix, you move forward positively on your journey towards global brand status. Now we've covered some practical steps to assist in preparing a global marketing strategy; let's look at the benefits of global marketing. What benefits can I expect from a global marketing strategy? As well as the added value already explored and improved positioning multi-market access provides, a few other improvements will arise from a solid global marketing plan. Below are six major advantages global marketing efforts offer to today's aspiring global marketing managers: Enhanced product development. Preparing your products or services for new markets will shed light on potential problems previously unnoticed in your domestic market. Opening your product or service up to the wider-world will force you to consider every aspect of your offering from the native perspective. Competitive edge. There will always be those ready to explore new territory and those crippled by inertia. Position your business in the former category – you'll leave the competitors unwilling to look outside of their domestic market eating dust. Reach. Possibly the most obvious benefit of all. These days, thanks to wireless technologies, free internet access available on most street corners. Everyone is connected to some degree. Tapping into this cybernetic network is one of the main drivers to boost international growth. Brand awareness. More eyes on you. More feedback from more markets in lots of languages. Put your global marketing plan into practice well, and your brand awareness could go through the roof. Overcoming time-constraints. Traditional marketing methods required days or weeks to create and approve. The modern accessibility of global marketing techniques slashes the once constrictive time-frames dramatically. Reduced costs. Increased savings. Take advantage of powerful economies of scale. Simultaneous activity in multiple global markets will open up unexpected opportunities to cut cost revenue and ultimately, save money and time. You may be wondering which global brands provide the best examples of global marketing strategy wins? Which trailblazers successfully avoided the pitfalls lurking ahead for those who don't get the basics in place before launching into a new market? Global marketing success stories There are some fantastic success stories of global brands, and SMEs, who've got the marketing mix, strategy, and market variances right in regards to how they globally market their wares. First, let's see how a new global music-tech giant got global marketing right. Spotify According to Interbrand in 2018, Spotify is one of the world's best global marketing brands. They've built a community of over 180m users and amassed 83m subscribers across 65 markets. Spotify is also the world's largest driver of revenue to the music business. It wasn't long ago, Spotify was a small Swedish start-up with big dreams. How did they grow from humble beginnings into one of the global marketplaces' most well-known brands? By the reckoning of the marketing boffins at Interbrand, they've excelled in three pivotal external brand measurements; relevance, authenticity, and presence. Driving their users to hear music outside of their usual listening habits has also played a key role in their success. The innovative discovery features introduce listeners to music they may not have heard before. Of course, they also got their global marketing strategy right from the very beginning. It illustrates perfectly the growth potential which can be unlocked by localizing and adapting to a variety of disparate market conditions simultaneously. Airbnb A top global brand worth mentioning is Airbnb. Founded in 2008 in California. Since its inception, Airbnb is now present in 34,000 cities across the world. Airbnb did an excellent job of localizing content and message. Mainly by empowering users to drive the localization process while retaining strong brand standardization across a vast number of global markets. Along with a fantastic global marketing strategy, Airbnb knows how to harness the power of social media. In 2015 they launched a campaign with the hashtag #OneLessStranger. At the time, the company referred to this as a "global, social experiment." Airbnb asked their community to record themselves performing a random act of hospitality to strangers, then to share the videos online using the hashtag. Within three short weeks, the campaign had garnered over 3m engagement actions. It goes to show, global marketing strategy, in conjunction with a smart social media campaign, can be the catalyst to elevate businesses to dizzying heights. It's not only global brands who've unlocked international growth opportunities by implementing the power of global marketing strategies. Marvelous examples of local market SMEs also exist. Unger & Kowitt You may not have heard of Unger & Kowitt. They're a Florida based road traffic law firm. Not sounding very global so far, is it? Well, what Unger & Kowitt did better than anyone else in their niche is realize that global audiences often lay hidden in what may appear as a single, homogenous local region. U&K developed their website, and even specific marketing efforts in English, Spanish, Portuguese, and Creole. Having their finger on the pulse of their local market opened up global opportunities. Not least to the tune of the 3.5m Floridians who speak one of the three aforementioned non-English languages as their mother-tongue. A bright outlook for global marketers Hopefully, by now, you're feeling excited at the prospect ahead. You're thinking clearly about potential moves you can make to get the global marketing ball rolling. Ready to rise to the global marketing challenge. As we've seen, the opportunity to earn a place amongst the global marketing powerhouses is now a realistic possibility for anyone willing to do the work necessary. Even SMEs have joined the party – earning a mention alongside the most well known global brands. No mean feat. Often, innovation and vision are more valuable than bottomless budgets. Globalization and technology are deepening the connection between the consumer and the brands they choose. It's time to take your business to a global audience. Get started now. Indecision has its perils. Besides, who knows what the global marketplace will look like by tomorrow.
什么是全球营销? 牛津大学出版社出版的《市场营销词典》将全球营销定义为“在全球范围内协调或利用全球运营差异、相似性和机会,以实现全球目标的市场营销”。我肯定你会同意的。简单地说,全球营销是企业用来将产品从国内市场扩展到更广泛的国际受众的思想和方法的名称。“如何走向全球”这句营销风格的话简洁地概括起来。 在本文中,我们将探讨您如何理解曾经被禁止的全球营销机会以及展现愿景所需的战略思维。 全球营销目标 让我们先看看全球营销战略的四个目标。将这些概念国际化是将您的企业带到曾经无法到达的地方的第一步。 了解目标市场。一个复杂的事件使得正确应用第一步全球营销战略的效率大大提高。要了解每个目标国家内不同的规范和客户行为集,所需的基础工作远不如过去那样耗竭。 制定一致的营销计划.正确的全球营销计划对于在多个全球市场中最大化消息一致性至关重要。有一些很好的例子,大品牌,谁做好这在最近的时间。更多关于他们以后。 为每个目标市场定制营销。无论营销经理如何在多个市场同时协调产品或服务品牌信息,适应本地受众的期望始终是一个值得详细考虑的因素,同时确保信息标准化不会在翻译中丢失。 根据当地市场需求定位报文、产品或服务。通过尖端的 Connected Translation 范式来看待这一关键目标使营销经理能够确保消息传递以及产品或服务差异从一开始就到位。没有人想要一个品牌损害的局面,由缺乏市场敏感性,然后尴尬(甚至更具破坏性)的产品召回,以阻碍全球营销增长。 将全球营销目标分解为易于理解的思想位是简单的部分。将对这些概念的理解转化为一个强大的全球营销战略,再加上创新的社交媒体活动,才是真正的橡胶之路。 内容经济中的可访问全球营销 在数字时代到来之前,以及由此产生的内容经济,全球营销是一项专门向预算足够大,足以支付令人眼花缭乱的费用的公司开放的努力。 事实上,在前数字市场和原始数字市场中,全球营销成本高昂,只有财力最雄厚的品牌才能制定全球营销战略。当时,仅仅规划一项全球营销战略本身就是一项重大任务。 即时通信技术大大降低了成本,也降低了进入有希望的全球市场的其他障碍。现代营销经理现在可以在世界任何角落寻找机会。比以往任何时候都快。 Facebook 、 Twitter 和 Instagram 等社交媒体平台的巨大人气,几乎为21世纪的营销经理们提供了制定全球营销战略所需的一切,只占旧世界管理费用的一小部分。过去常常消耗大量有限预算的任务现在执行起来更简单、更便宜。社交媒体推动的在线市场释放了宝贵的有限资源。让全球营销经验丰富的公司更有效地: 执行所有重要的市场研究——曾经是规划全球营销战略的最耗时和最耗费现金的方面之一。过去,全球营销研究项目包括建立实体机构——或者至少在每个目标国家投入大量时间和资金。设想需要亲自调查并要求目标人口统计或理想客户的反馈。十到二十个市场。一切同时发生.如果你是在内容经济诞生前的几天读到这篇文章,我相信你会想,“让我们外包吧”——如果你有足够的预算空间,你也可以这么做。 推广产品或服务——在现代时代生产、翻译、校对和编辑有形或数字全球营销资产的过程近年来得到了简化。与过去的手工劳动方法相比,正确选择和使用最好的工具是一块蛋糕。 推动普遍需求——具有普遍需求的产品和服务意味着它们是需求,而不是需求——比如食品或汽车保险。然而,对于内容经济中的许多企业来说,创造类似于普遍需求的东西现在是一个可实现的目标。为您的产品和服务扩展的空间提供了扩展的机会。 可访问全球营销的时代提供了一种快速的方法,以确定哪些国内营销技术将被推广到您新确定的目标国家。想一想,有多少时间和金钱,你将节省装备最好的全球营销工具和心态可用。 在过去的几年里,大量的社交媒体用户对全球营销策略的采用,给出了一个有力的、实施良好的全球营销策略。 我们应该如何描述规划新的全球营销工作的基本基础? 如何制定全球营销战略 在规划全球营销战略时,需要考虑很多问题。只需考虑一下时间的长短,并努力推出国内市场。现在想象一下,在用一套完全不同的准则和价值观来应对一个不熟悉的市场时,需要采取的额外步骤,这些准则和价值观需要从市场走向中理解。 毕竟,在你的国内市场营销活动中可能取得了很好的效果,在应用于世界其他地区的市场时,可能是无关紧要的,甚至是灾难性的。 虽然它最初看起来令人生畏,但有一些简单实用的步骤,将帮助你看到一个更清晰的道路,以成功进入有利可图的全球市场。 市场营销组合:四个 P 最重要的全球营销模式之一是营销组合。营销组合包括四个产品或服务概念。当这四个要素中的每个要素依次在所涉目标市场的范围内得到处理时,您希望针对的每个国际市场将出现不同的、准确的情况。 营销组合通常被通俗地称为全球营销的“四个 P ”。记住,每一个都要根据每个目标国家的当地市场情况来考虑。 我们正在寻找的是一个清晰的目标市场的整体前景。只有在考虑到每个关键因素和潜在的必要变化后才会出现这种情况。 为了方便起见,我们假设你直到现在才在国内市场活跃。您的企业全球品牌之旅的下一个重要里程碑是在您的运营组合中添加一个新的目标国家。 下面是一些最重要的问题,你应该询问你的营销计划,产品或服务,以帮助你在什么需要适应,什么应该继续在跨境工作,什么需要重新思考,或完全抛弃,当进入一个新的国际市场。 产品–最终,产品或服务本身在新市场中是否应该保持不变?要使产品的有形方面与当地市场预期保持一致,需要进行哪些变更?您的产品是否有任何可能使当地市场客户感到困惑或担心的问题? 价格–在新的目标国家/地区,您的产品或服务的价格应保持不变?哪些经济因素会影响你在新市场的利率?是否还有额外的后勤费用要承担?当地竞争对手的景观是什么?当正确识别这些方面的市场对市场差异时,就会出现必要的价格点修正。 最后两个考虑与品牌信息相关。在多管辖区域的全球营销战略中保持强有力的话语权至关重要。 布局-您的理想客户如何在目标市场中做出购买决策存在哪些差异?什么地方的细微差别改变了个人如何与其国内市场的品牌联系和选择? 提升——你的信息是否会跨越文化鸿沟而不丧失效力?与您的国内市场理想客户状况相比,新目标市场中的文化或语言特点是什么?品牌信息几乎肯定需要针对每个目标市场活动进行调整(或可能彻底改革)。 在营销计划中执行这一重要的主要步骤将准确地确定哪些营销难题、产品或服务特性必须本地化才能在该市场中获得成功。每次你应用四个 P 的市场营销组合,你积极前进的道路上,向全球品牌地位。 现在我们已经介绍了一些实用的步骤,以帮助准备一个全球营销战略;让我们看看全球营销的好处。 我可以从全球营销战略中得到什么好处? 除了已经探索的附加价值和改进的定位多市场准入提供,一些其他改进将产生于坚实的全球营销计划。以下是全球营销努力为当今有抱负的全球营销经理提供的六大优势: 加强产品开发。为新市场准备你的产品或服务将会暴露出以前在国内市场没有注意到的潜在问题。向更广泛的世界开放您的产品或服务将迫使您从本地的角度考虑您产品的各个方面。 竞争优势.总会有那些随时准备去探索新的领土和那些被惰性破坏的地方。把你的业务放在前一类——你会让竞争对手不愿意在他们的国内市场之外看一看。 到达.可能是最明显的好处。如今,得益于无线技术,大多数街角都可以免费上网。每个人都有某种程度的联系.进入这个网络是推动国际增长的主要动力之一。 品牌意识。多看你。更多来自更多语言市场的反馈。把你的全球营销计划付诸实践很好,你的品牌意识可以通过屋顶。 克服时间限制.传统的营销方法需要几天或几周的时间来创建和批准。全球营销技术的现代可访问性大大缩短了一度紧张的时间框架。 降低成本。增加储蓄。利用强大的规模经济。同时在多个全球市场的活动将打开意外的机会,以削减成本收入,并最终,节省金钱和时间。 您可能想知道哪些全球品牌提供了全球营销战略成功的最佳范例?哪些追踪者成功地避免了那些在进入新市场之前不具备基本条件的人的潜在陷阱? 全球营销成功案例 在全球品牌和中小企业的成功案例中,他们的营销组合、战略和市场差异正好与他们如何在全球营销他们的产品有关。 首先,让我们看看一个新的全球音乐科技巨头是如何实现全球营销的。 Spotify 根据 Interbrand 2018年的数据, Spotify 是全球最好的营销品牌之一。他们已经建立了一个拥有超过1.8亿用户的社区,并在65个市场积累了8300万用户。Spotify 也是全球音乐业务收入的最大推动力。 就在不久前, Spotify 还是一家小型瑞典初创企业,有着远大的梦想。他们如何从谦逊的起步成长为全球市场最知名的品牌之一? 通过对 Interbrand 市场营销人员的计算,他们在三个关键的外部品牌测量方面表现出色:相关性、真实性和存在。 驱使用户听音乐超出了他们通常的听音乐习惯,这也是他们成功的关键因素。创新的发现功能将听众介绍给他们以前可能没有听过的音乐。 当然,他们也从一开始就制定了全球营销战略。它完美地说明了通过同时本地化和适应各种不同的市场条件可以释放的增长潜力。 Airbnb 一个值得一提的全球顶级品牌是 Airbnb 。成立于2008年的加利福尼亚州。自成立以来, Airbnb 已在全球34000个城市开展业务。 Airbnb 在本地化内容和信息方面做得非常出色。主要通过授权用户推动本地化进程,同时在全球市场保持强大的品牌标准化。 除了一个出色的全球营销战略, Airbnb 知道如何利用社交媒体的力量。2015年,他们发起了一个带有# OneLessStranger 标签的活动。当时,该公司将此称为“全球、社会实验”。Airbnb 要求他们的社区记录他们自己对陌生人的随意款待,然后用标签在线分享视频。在短短三周内,该运动已获得超过300万次接触行动。 它表明,全球营销战略,连同智能社交媒体运动,可以促进企业提升到令人眼花缭乱的高度。 通过实施全球营销战略的力量,不仅是全球品牌释放了国际增长机会。当地中小企业市场的出色例子也存在。 Unger & Kowitt 你可能没有听说过昂格尔和科威特。他们是一家位于弗洛里达州的道路交通律师事务所。到目前为止听起来还不太全球化,是吗?好吧, Unger & Kowitt 在他们的专业领域比其他人做得更好的是意识到,全球观众往往隐藏在一个单一的、同质的地方。 英国开发了他们的网站,甚至在英语,西班牙语,葡萄牙语和克里奥尔语的具体营销工作。他们对当地市场的脉搏指手划脚,打开了全球机遇。最重要的是,佛罗里达州三百五十万人把上述三种非英语语言中的一种说成是他们的母语。 面向全球营销人员的光明前景 希望到目前为止,你对未来的前景感到兴奋。你很清楚地考虑着你可以采取哪些行动来推动全球市场的发展。准备迎接全球营销挑战。 正如我们所看到的,在全球营销巨头中赢得一席之地的机会对于任何愿意做必要工作的人来说都是现实的可能性。 甚至连中小企业也加入了这一行列——与最知名的全球品牌一起被提及。不是什么了不起的事。通常,创新和愿景比无底预算更有价值。 全球化和技术正在加深消费者和他们选择的品牌之间的联系。现在是把你的公司带到全球观众面前的时候了。现在开始了。优柔寡断有其危险。此外,谁知道明天全球市场会是什么样子?

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